/* 311 Ask search + Create a Report (v1). One file styles /search/ and /create-a-report/. */
.ask311{--ink:var(--b-night,#0b0a1f);--muted:#5f6377;--paper:#eef0f5;--white:#fff;--line:#dfe1e8;--blue:#28227d;--indigo:var(--b-panel,#15133a);--purple:#7c219e;--pink:var(--b-accent,#D92A79);--tint:#fdeef5;--mist:#f1eefb;--lilac:#d8d5f2;--rose:#f5a3c9;--dim:#c9c6e6;--r-sm:10px;--r-md:16px;--r-lg:20px;--shadow:0 24px 70px rgba(25,20,78,.14);
  background:var(--paper);color:var(--ink);font-family:var(--b-font,futura-pt,"Futura PT",Futura,"Helvetica Neue",Arial,sans-serif);font-size:16px;line-height:1.5;padding-bottom:72px}
.ask311 *{box-sizing:border-box}
.ask311 a{color:var(--blue)}.ask311 a:hover{color:var(--pink)}
.ask311 button{font-family:inherit}
.ask311 :is(button,a,input,select):focus-visible{outline:3px solid rgba(var(--b-accent-rgb,217,42,121),.5);outline-offset:2px}
.ask311 h1,.ask311 h2,.ask311 h3{margin:0;text-wrap:balance;color:inherit;letter-spacing:0}
.ask311 p{margin:0}
.ask311 .sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}
.ask311 .aw{max-width:1280px;margin:0 auto;padding-inline:24px}
.ask311 .kick{font-size:12px;font-weight:700;letter-spacing:.08em;color:var(--purple);text-transform:uppercase}
.ask311 .kick.grey{color:var(--muted)}
.ask311 .count{font-size:13px;color:var(--muted)}
.ask311 .headrow{display:flex;flex-wrap:wrap;justify-content:space-between;gap:10px;align-items:baseline}
/* top bar */
.ask311 .at{background:var(--indigo);padding-block:20px}
.ask311 .at .aw{display:flex;flex-wrap:wrap;align-items:center;gap:16px}
.ask311 .at h1,.ask311 .at .att{margin:0;color:#fff;font-size:17px;font-weight:700}
.ask311 .amenu{display:flex;gap:4px;background:rgba(255,255,255,.08);border-radius:999px;padding:4px}
.ask311 .amenu button{height:40px;padding:0 16px;border-radius:999px;border:0;background:transparent;color:#fff;font-size:14px;font-weight:700;cursor:pointer;white-space:nowrap}
.ask311 .amenu button[aria-pressed="true"]{background:var(--pink)}
.ask311 .sbox{flex:999 1 380px;display:flex;align-items:center;gap:8px;background:rgba(255,255,255,.1);border:1px solid rgba(255,255,255,.22);border-radius:999px;padding:5px 5px 5px 20px;min-width:0}
.ask311 .sbox input{flex:1;min-width:0;border:0;background:transparent;color:#fff;font:inherit;font-size:17px;height:42px}
.ask311 .sbox input::placeholder{color:var(--dim)}
.ask311 .sbox input:focus{outline:none}
.ask311 .sbox:focus-within{border-color:var(--rose)}
.ask311 .sgo{height:42px;padding:0 20px;border-radius:999px;border:0;background:var(--pink);color:#fff;font-size:13px;font-weight:700;letter-spacing:.04em;cursor:pointer}
/* chips */
.ask311 .chips{display:flex;flex-wrap:wrap;gap:8px}
.ask311 .chip{min-height:40px;padding:0 15px;border-radius:999px;border:1px solid var(--line);background:#fff;color:var(--blue);font-size:14px;cursor:pointer}
.ask311 .chip:hover{background:var(--tint);border-color:var(--pink)}
.ask311 .chip small{color:var(--muted);font-size:12px;margin-left:4px}
/* dashboard */
.ask311 .dgrid{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:16px;margin-bottom:16px}
.ask311 .dt{background:#fff;border-radius:var(--r-md);padding:20px}
.ask311 .dt span{display:block;font-size:12px;color:var(--muted);margin-bottom:8px}
.ask311 .dt b{font-size:34px;color:var(--blue);white-space:nowrap;font-variant-numeric:tabular-nums}
.ask311 .dt.dk{background:var(--indigo)}.ask311 .dt.dk span{color:var(--lilac)}.ask311 .dt.dk b{color:var(--rose)}
.ask311 .drow{display:flex;flex-wrap:wrap;gap:16px;margin-bottom:16px}
.ask311 .dc{background:#fff;border-radius:var(--r-md);padding:22px;min-width:0}
.ask311 .dc h3{font-size:15px;margin-bottom:12px}
.ask311 .dc p{line-height:1.6}
.ask311 .ybtn{flex:1;height:100%;display:flex;flex-direction:column;justify-content:flex-end;align-items:center;gap:4px;border:0;background:transparent;cursor:pointer;padding:0;font-size:11px;color:var(--muted);font-variant-numeric:tabular-nums;min-width:0}
.ask311 .ybtn i{display:block;width:100%;border-radius:5px 5px 1px 1px;background:var(--blue)}
.ask311 .ybtn i.pk{background:var(--purple)}.ask311 .ybtn i.on{background:var(--pink)}.ask311 .ybtn i.dim{background:var(--dim)}
.ask311 .ybtn .onl{color:var(--pink);font-weight:700}
.ask311 .tgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:2px 24px}
.ask311 .thr{display:block;width:100%;text-align:left;padding:9px 8px;border:0;border-radius:var(--r-sm);background:transparent;cursor:pointer;color:var(--ink);text-decoration:none}
.ask311 .thr:hover{background:var(--tint);color:var(--ink)}
.ask311 .thr .l{display:flex;justify-content:space-between;gap:10px;font-size:14px;margin-bottom:6px}
.ask311 .thr .l small{color:var(--muted)}
.ask311 .thr .tr{height:6px;border-radius:999px;background:var(--mist)}
.ask311 .thr .tr i{display:block;height:6px;border-radius:999px;background:var(--blue)}
.ask311 .vid{display:flex;gap:16px;align-items:center;background:#fff;border-radius:var(--r-md);padding:16px;text-decoration:none;color:var(--ink);min-width:0}
.ask311 .vid:hover{color:var(--ink);box-shadow:var(--shadow)}
.ask311 .vid .th{flex:0 0 120px;height:90px;border-radius:var(--r-sm);background:var(--blue) center/cover no-repeat;display:flex;align-items:center;justify-content:center}
.ask311 .play{width:40px;height:40px;border-radius:50%;background:var(--pink);display:flex;align-items:center;justify-content:center}
.ask311 .vid .tt{font-size:16px;font-weight:700;line-height:1.3;margin-top:4px}
.ask311 .tblw{overflow-x:auto}
.ask311 table{width:100%;min-width:680px;border-collapse:collapse;font-size:14px}
.ask311 th{padding:0;text-align:left}
.ask311 th button{width:100%;height:44px;text-align:left;padding:0 14px;border:0;border-radius:var(--r-sm);background:transparent;font-size:12px;font-weight:700;letter-spacing:.06em;color:var(--muted);cursor:pointer}
.ask311 th button:hover{background:var(--tint)}
.ask311 td{padding:12px 14px;border-top:1px solid #eef0f5;vertical-align:top}
.ask311 td.d{white-space:nowrap;color:var(--muted);font-variant-numeric:tabular-nums}
.ask311 td a{text-decoration:none;color:var(--ink)}.ask311 td a:hover{color:var(--pink)}
.ask311 td.c{color:var(--muted)}
.ask311 tr:hover td{background:#f8f7fd}
.ask311 .more{display:flex;justify-content:center;margin-top:12px}
.ask311 .empty{font-size:17px;color:#45485a;padding:6px 0 4px}
/* landing */
.ask311 .land{padding-block:30px 0;display:flex;flex-direction:column;gap:22px}
.ask311 .land h2{font-size:30px}
.ask311 .lgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:16px}
.ask311 .lc{display:flex;flex-direction:column;gap:8px;background:#fff;border-radius:var(--r-md);padding:18px;text-decoration:none;color:var(--ink)}
.ask311 .lc:hover{color:var(--ink);box-shadow:var(--shadow)}
.ask311 .lc .d{font-size:12px;color:var(--muted)}.ask311 .lc .tt{font-size:16px;font-weight:700;line-height:1.35}.ask311 .lc .c{font-size:11px;font-weight:700;color:var(--purple);margin-top:auto;text-transform:uppercase;letter-spacing:.06em}
/* promo */
.ask311 .rbp{display:flex;flex-wrap:wrap;gap:20px;align-items:center;justify-content:space-between;background:var(--indigo);color:#fff;border-radius:var(--r-md);padding:24px 26px;margin-bottom:16px}
.ask311 .rbp-t{flex:1 1 420px;min-width:0}
.ask311 .rbp h3{font-size:22px;line-height:1.25;margin-block:6px 8px;color:#fff}
.ask311 .rbp p{color:var(--lilac);font-size:15px;max-width:62ch}
.ask311 .rbp-a{display:flex;align-items:center;gap:16px;flex-wrap:wrap}
.ask311 .rbfrom{font-size:13px;color:var(--lilac)}.ask311 .rbfrom b{display:block;font-size:26px;color:#fff;font-variant-numeric:tabular-nums}
/* builder */
.ask311 .rb{padding-block:28px 0}
.ask311 .rbh{display:flex;flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:14px;margin-bottom:20px}
.ask311 .rbh h2{font-size:32px;margin-top:6px}
.ask311 .rbh p{color:var(--muted);margin-top:6px;max-width:62ch}
.ask311 .rbc{display:flex;flex-wrap:wrap;gap:20px;align-items:flex-start}
.ask311 .rbf{flex:999 1 520px;min-width:0;display:flex;flex-direction:column;gap:16px}
.ask311 .rbs{flex:1 1 360px;max-width:430px;min-width:0;display:flex;flex-direction:column;gap:16px;position:sticky;top:90px}
.ask311 .step{background:#fff;border-radius:var(--r-md);padding:22px;display:flex;flex-direction:column;gap:10px}
.ask311 .step h3{font-size:17px}
.ask311 .hint{font-size:13px;color:var(--muted)}
.ask311 .rtop{display:flex;gap:8px;flex-wrap:wrap}
.ask311 .rtop input,.ask311 .flds input,.ask311 .flds select{flex:1;min-width:0;height:46px;padding:0 14px;border:1px solid #b9bdc9;border-radius:var(--r-sm);font:inherit;font-size:15px;color:var(--ink);background:#fff;width:100%}
.ask311 .sbtn{height:46px;padding:0 18px;border-radius:999px;border:2px solid var(--blue);background:#fff;color:var(--blue);font-size:13px;font-weight:700;cursor:pointer}
.ask311 .sbtn:hover{background:var(--mist)}
.ask311 .opt{display:flex;gap:14px;align-items:flex-start;padding:14px 16px;border:1px solid var(--line);border-radius:var(--r-md);cursor:pointer}
.ask311 .opt.on{border-color:var(--pink);background:var(--tint)}
.ask311 .opt input{margin-top:3px;width:18px;height:18px;accent-color:var(--pink)}
.ask311 .ot{flex:1;display:flex;flex-direction:column;gap:2px}
.ask311 .ot span{font-size:14px;color:#45485a}.ask311 .ot small{font-size:12px;color:var(--purple);font-weight:700}
.ask311 .op{font-weight:700;color:var(--blue);font-variant-numeric:tabular-nums}
.ask311 .cgrid{display:grid;grid-template-columns:repeat(auto-fill,minmax(250px,1fr));gap:4px 18px}
.ask311 .chk{display:flex;align-items:center;gap:10px;min-height:42px;font-size:15px;cursor:pointer}
.ask311 .chk input{width:18px;height:18px;accent-color:var(--pink);margin:0;flex:0 0 auto}
.ask311 .chk span{flex:1}.ask311 .chk small{font-size:12px;color:var(--muted);font-variant-numeric:tabular-nums}
.ask311 .flds{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px}
.ask311 .flds label{display:flex;flex-direction:column;gap:6px;font-size:13px;font-weight:700}
.ask311 .flds .full{grid-column:1/-1}
.ask311 .err{color:#b0124f;font-size:14px;font-weight:700}
.ask311 .hp{position:absolute;left:-9999px;width:1px;height:1px;overflow:hidden}
.ask311 .sum{background:#fff;border-radius:var(--r-md);padding:20px;display:flex;flex-direction:column;gap:8px;font-size:14px}
.ask311 .sum>div{display:flex;justify-content:space-between;gap:12px}
.ask311 .sum b{font-variant-numeric:tabular-nums}
.ask311 .sum .tot{border-top:1px solid var(--line);padding-top:10px;margin-top:4px;font-size:16px}
.ask311 .sum .tot b{font-size:24px;color:var(--blue)}
.ask311 .sum .btn{margin-top:8px}
.ask311 .time{font-size:13px;color:var(--purple);font-weight:700}
.ask311 .note{font-size:12px;color:var(--muted)}
.ask311 .prev{background:#fff;border-radius:var(--r-md);padding:16px;display:flex;flex-direction:column;gap:14px}
.ask311 .cover{background:var(--indigo);color:#fff;border-radius:var(--r-sm);padding:24px 22px;border-bottom:6px solid var(--pink)}
.ask311 .ck{font-size:11px;letter-spacing:.12em;color:var(--rose);font-weight:700}
.ask311 .ct{font-size:24px;font-weight:700;line-height:1.15;margin-block:10px 16px;text-wrap:balance}
.ask311 .cm{font-size:12px;color:var(--lilac);line-height:1.6}
.ask311 .toc{display:flex;flex-direction:column;gap:4px;font-size:13px}
.ask311 .toc>div{display:flex;justify-content:space-between;gap:10px;border-bottom:1px dotted var(--line);padding-block:4px}
.ask311 .toc>div:first-child,.ask311 .toc .pg{border:0}
.ask311 .toc .pg{font-size:12px;color:var(--muted)}
.ask311 .first{display:flex;flex-direction:column;gap:10px;font-size:13px;line-height:1.6;border-top:1px solid var(--line);padding-top:14px}
.ask311 .fade{-webkit-mask-image:linear-gradient(#000,transparent);mask-image:linear-gradient(#000,transparent);max-height:64px;overflow:hidden}
.ask311 .bars{display:flex;align-items:flex-end;gap:4px}
.ask311 .bars i{flex:1;display:block;border-radius:3px 3px 1px 1px;background:var(--blue);min-height:3px}
.ask311 .bars i.pk{background:var(--pink)}
.ask311 .axis{display:flex;justify-content:space-between;font-size:11px;color:var(--muted);margin-top:4px}
.ask311 .done{max-width:660px;background:#fff;border-radius:var(--r-lg);padding:30px;display:flex;flex-direction:column;gap:14px}
.ask311 .done h2{font-size:28px;line-height:1.2}
.ask311 .done .sum{padding:0}
.ask311 .loading{padding:40px 0;color:var(--muted)}
/* phone: running total at the top of the form */
.ask311 .ptop{display:none}
@media(max-width:700px){.ask311 .ptop{display:flex;flex-wrap:wrap;gap:4px 12px;align-items:baseline;background:var(--indigo);color:#fff;border-radius:var(--r-md);padding:14px 18px;font-size:13px}.ask311 .ptop b{font-size:22px;font-variant-numeric:tabular-nums}.ask311 .ptop span:last-child{color:var(--rose);font-weight:700;margin-left:auto}.ask311 .rbs{position:static;max-width:none}.ask311 .rbh h2{font-size:26px}.ask311 .dt b{font-size:28px}.ask311 .vid .th{flex-basis:96px;height:72px}}
@media(prefers-reduced-motion:reduce){.ask311 *{transition:none!important;scroll-behavior:auto!important}}

/* 7 Oct 2026: transparency promise, analyst-guided scoping, requester context fields */
.ask311 .rbt{list-style:none;display:grid;grid-template-columns:repeat(3,1fr);gap:10px;margin:16px 0 0;padding:0}
@media(max-width:760px){.ask311 .rbt{grid-template-columns:1fr}}
.ask311 .rbt li{background:#fff;border:1px solid var(--line);border-left:4px solid var(--pink);border-radius:var(--r-sm);padding:10px 14px;font-size:13.5px;color:var(--muted);line-height:1.4}
.ask311 .rbt li b{display:block;color:var(--ink);font-size:14.5px;margin-bottom:2px}
.ask311 .guide{display:flex;gap:14px;align-items:flex-start;margin-top:12px;padding:14px 16px;border:1.5px dashed var(--pink);border-radius:var(--r-md);background:#fdf5fa;cursor:pointer}
.ask311 .guide.on{border-style:solid;background:var(--tint)}
.ask311 .guide input{margin-top:3px;width:18px;height:18px;accent-color:var(--pink);flex:none}
.ask311 .guide .ot{flex:1;display:flex;flex-direction:column;gap:4px}
.ask311 .guide .ot span{font-weight:400;font-size:14px;color:var(--muted)}
.ask311 .guide .op{font-weight:700;white-space:nowrap}
.ask311 .flds textarea{width:100%;min-height:84px;padding:10px 14px;border:1px solid #b9bdc9;border-radius:var(--r-sm);font:inherit;font-size:15px;color:var(--ink);background:#fff;resize:vertical}
.ask311 .flds .opt-l{font-weight:400;color:var(--muted);font-size:12px}
.ask311 .opt small a{color:var(--pink);font-weight:700}

/* Imported from your search (7 Oct 2026). Handoff contract: handoff.js */
.ask311 .rbimp{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;margin:0 0 24px;padding:20px 24px;border-radius:18px;background:linear-gradient(90deg,#FDF0F6,#F3EEFD);border:1px solid #F0D9E8}
.ask311 .rbimp p{margin:6px 0 12px;font-size:15px;color:#5B5A75}
.ask311 .rbimp-c{display:flex;flex-wrap:wrap;gap:8px}
.ask311 .rbimp-c span{display:inline-flex;align-items:center;min-height:34px;padding:0 14px;border-radius:999px;background:#fff;border:1px solid #EADFF0;font-size:14px;color:#17162B}
.ask311 .rbimp-b{flex:none;font-size:15px;font-weight:600;color:#D92A79;text-decoration:underline;white-space:nowrap;min-height:44px;display:inline-flex;align-items:center}
@media(max-width:700px){.ask311 .rbimp{flex-direction:column;padding:18px}.ask311 .rbimp-b{align-self:flex-end}}