< Previousdefinitions which will then serve as the baselines for this part of our exercise. HARD SKILLS DEFINITION Hard skills, which are often procedural or technical in nature, are specific teachable and quantifiable abilities that can be clearly defined and measured, and that can be demonstrated through specific accomplishments such as certification, or formal or third party training programs, or on the job training. SOFT SKILLS DEFINITION Soft skills, meanwhile, are almost the opposite of hard skills. They are behavioural, inter-personal, and non- technical skills that enable individuals to communicate and interact effectively with others, and manage their own emotions and time. DEFINING HARD AND SOFT SKILLS . B Y TRYING to be as programmatic as possible about how we define things such as value, as well as hard or soft skills, what I am trying to do is avoid ambiguity, with my ultimate goal being to create a personal framework for you that stands the test of time and remains true and usable no matter how the world around you changes. Furthermore, when it comes to skills I am also being careful to make sure the skills I cite are strictly categorised as either hard or soft and not as both - such as could be the case with ‘Creativity’ which on the one hand could be categorised as a hard skill because it’s certifiable, and on the other hand can also be classified as a soft skill because it’s seen as an innate part of the so called human condition. The reason why I’ve chosen to be strict with this is because the clearer the delineation between the different categories of skills the easier it will be for us in the end to produce effective learning and development strategies that help you become future ready. So, having set the scene, let’s dig into the 110311institute.comMATTHEW GRIFFIN 311INSTITUTE.com HARD SKILLS ARE SPECIFIC TEACHABLE ABILITIES THAT CAN BE DEFINED & MEASURED . HARD SKILL DEFINITION .MATTHEW GRIFFIN 311INSTITUTE.com SOFT SKILLS ARE NON TECHNICAL SKILLS THAT DESCRIBE HOW YOU WORK & INTERACT WITH OTHERS . SOFT SKILL DEFINITION .MATTHEW GRIFFIN 311INSTITUTE.com “ SKILL IS THE UNIFIED FORCE OF EXPERIENCE , INTELLECT & PASSION . ” - John Ruskin, British PhilosopherAn example of this are the separate Economic and Finance Skills categories. While you could argue that these two categories could be merged into one they have been kept separate because Economic Skills relate more to macro and market economics, whereas Finance Skills are more related to corporate finance. 1. Analytical Skills This is the category of skills involved with gathering, interpreting, and analysing information which, in the main, are then used to make data driven decisions. Examples include: •AI systems auditing •Business intelligence •Data analysis •Data visualisation •Financial modelling •Lean Six Sigma •Predictive analytics •Quantitative risk management •Statistical analysis •Supply chain analytics 2. Business Management Skills This is the category of skills required to effectively manage and or lead an organisation. Examples include: •Agile methodology •Business analysis •Business strategy •Financial management •ITSM •Operations management •Process improvement •Product management •Project management •Quality management 3. Business Operations Skills This is the category of skills needed to manage the day to day operations of an organisation effectively. Examples include: •Contract management •Facilities management HARD SKILL UMBRELLA CATEGORIES . M OVING TO the next step, in this section I’m going to lay out and dig into all of the categories of hard skills that the world at large relies on to keep the global economy and society turning. And, as you might imagine getting to the point where we have every hard skill represented in a category was no easy feat. However, having accomplished this we’re going to be in a great position to zero in on the skill categories that are the most valued in the future, and which will be difficult to automate and, because each category is comprised of a multitude of individual specialised hard skills it will be easier for us to analyse and examine those as well, with the final result being that we can include those in our final Life Long Learning program at the end. HARD SKILL UMBRELLA CATEGORIES As you can see I have 18 umbrella categories of hard skills, and I have been very specific, again, in separating them so that there is either no overlap between any of them or only minimal overlap. 114311institute.com•Inventory management •Logistics management •Procurement •Quality control •Risk management •Safety management •Supply chain management •Vendor management 4. Clinical and Medical Skills This is the category of skills required to provide healthcare services and support to patient care. Examples include: •ACLS •Basic Life Support •Clinical trial management •EHR management •Medical billing and coding •Medical laboratory technology •Nursing informatics •PALS •Phlebotomy •Radiology 5. Corporate Responsibility Skills This is the category of skills required to ensure a company operates ethically and responsibly. Examples include: •Carbon accounting •CSR reporting •Environmental impact assessors •ESG investing •Ethical supply chain management •GHG accounting •Human rights due diligence •Occupational H&S management •Sustainability reporting •Waste management 6. Creative and Design Skills This is the category of skills needed to create effective and some times engaging concepts and content across different design mediums. Examples include: •3D modelling •Animation •Audio engineering •Cinematography •Graphic design •Motion graphics •Photography •UX design •Video editing •Web design Notes: 115311institute.com7. Economic Skills This is the category of skills required to analyse and interpret macro and market economic data and trends. Examples include: •Econometrics •Economic analysis •Economic forecasting •Financial modelling •Game theory •Macroeconomic analysis •Microeconomic analysis •Public finance •Quantitative analysis •Statistical modelling 8. Engineering Skills This is the category of skills needed to design, develop, and maintain technical concepts, products, and systems. Examples include: •Automation engineering •Chemical engineering •Civil engineering •CAD •Electrical engineering •Mechanical engineering •Project management •Software engineering •Systems engineering •Structural engineering 9. Finance Skills This is the category of skills needed to effectively manage an organisations financial resources and make informed financial decisions. Examples include: •Accounting •Auditing •Budgeting •Cash flow management •Financial analysis •Financial modelling •Investment management •Mergers and Acquisitions •Risk management •Tax planning 10. Green Skills This is the category of skills required to promote environmental sustainability and reduce an organisations environmental impact. Examples include: Notes: 116311institute.com•Carbon footprint analysis •Energy efficiency •Environmental impact assessment •Environmental policy •Green building •Renewable energy •Sustainable design •Sustainable procurement •Waste management •Water conservation 11. Information Technology Skills This is the category of skills needed to develop, maintain, manage, and operate computer systems and software. Examples include: •Artificial Intelligence •Cloud computing •Cyber security •Database management •Data Science •DevOps •Network administration •Robotics and Automation •Software Development •Web and mobile development 12. Learning and Development Skills This is the category of skills required to deliver and develop training programs and facilitate learning. Examples include: •Blended learning •Curriculum development •E-Learning development •Gamification in learning •Instructional design •Organisational development •Special needs learning •Training evaluation •Training facilitation •Training needs analysis 13. Legal Skills This is the category of skills needed to understand and apply legal principles and procedures within and outside of an organisation. Examples include: •Contract negotiation •IP law •Legal research •Litigation and trial advocacy •Legal compliance •Legal writing •Mergers and Acquisitions •Regulatory law and policy •Risk management Notes: 117311institute.com•Tax law and estate planning 14. Manufacturing and Production Skills This is the category of skills required to efficiently produce goods and manage manufacturing processes. Examples includes: •Additive manufacturing •Automation and robotics •CNC machining •Continuous improvement •Electronic assembly •Lean manufacturing •Quality assurance •Process validation •Safety compliance •Statistical process control 15. Physical Skills This is the category of skills that involve physical coordination, dexterity, stamina, and strength. Examples include: •Arboriculture •Commercial diving •EMS •Fire fighting •Heavy equipment operation •Personal training •Pesticide application •Phlebotomy •Physical therapy •Respiratory therapy 16. R&D Skills This is the category of skills needed to conduct research and develop new concepts, products, processes, and or services. Examples include: •Agile product development •Clinical research •Hazardous materials management •IP management •Laboratory animal science •Laboratory safety •Pharmaceutical research •Project management •Quality assurance •Regulatory affairs 17. Sales Skills This is the category of skills required to effectively sell products or services and manage customer relationships. Notes: 118311institute.comExamples include: •Account management •Business development •Consultative selling •CRM •Key Account Management •Negotiation •Sales analytics •Sales leadership •Sales methodology •Strategic selling 18. Specialist Trade Skills This is the category of skills specific to a particular profession or trade that often requires specialised certification and or training. Examples include: •Aerospace welding •Avionics technician •Elevator installation •Underwater welding •Industrial Radiography •Land Surveying •Locksmithing •Metrology and calibration •Non-destructive testing •Welding inspection Notes: 119311institute.comNext >