Customer Service
WHY THIS MATTERS IN BRIEF Increasingly companies are being held accountable for the things their AI’s say and do, and that’s a problem considering most…
WHY THIS MATTERS IN BRIEF If there is no humanity at work then there is no humanity. And even CEO’s can be automated these days,…
WHY THIS MATTERS IN BRIEF This statement shows the breadth of AI’s capabilities and the faith that executives increasingly have in those capabilities to move…
WHY THIS MATTERS IN BRIEF While AI’s that can listen to your voice and understand your intonation and emotions has its benefits as we see…
WHY THIS MATTERS IN BRIEF AI might not have compassion or empathy, but it can still coach people to improve theirs. Love the Exponential…
WHY THIS MATTERS IN BRIEF Bots are evolving and increasingly it’s going to get more difficult to tell bots from real people, whether they’re just…
Banks used to be the corner stone of the community but today despite spending over £200 billion on transformation they are still being undermined by a series…
