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Customer Experience

WHY THIS MATTERS IN BRIEF Unless you’re an investment genius you probably don’t like today’s highly technical investor ecosystem, intent based investing will make it…

WHY THIS MATTERS IN BRIEF Increasingly OpenAI is positioning ChatGPT as your new operating system and UI – they’re trying to build a trillion dollar…

WHY THIS MATTERS IN BRIEF If an AI is able to collect and aggregate 165,000 data points on you across years and decades it will…

WHY THIS MATTERS IN BRIEF Increasingly AI is your search engine and your personal shopping assistant, and that changes everything.   Love the Exponential Future?…

WHY THIS MATTERS IN BRIEF Credit cards are out dated and subject to huge amounts of CNP fraud, Mastercard is trying to modernise them.  …

WHY THIS MATTERS IN BRIEF Giving AI its own crypto wallet and or access to one would mean it can spend its own money and…

WHY THIS MATTERS IN BRIEF How much time do you spend reading all those reviews? Well, now AI can summarise them all for you.  …

WHY THIS MATTERS IN BRIEF Many in the payments industry believe that what makes their cards unique and relevant is the rewards they offer, so…

WHY THIS MATTERS IN BRIEF While AI’s that can listen to your voice and understand your intonation and emotions has its benefits as we see…

WHY THIS MATTERS IN BRIEF AI is increasingly able to automate more cognitive work, and fast food workers are in the firing line.   Love…

WHY THIS MATTERS IN BRIEF The future of CX is personalised, real time, and convenient, obviously, but what happens when Creative Machines can make you…

WHY THIS MATTERS IN BRIEF New sci-fi like technologies are changing the customer experience like never before, and there’s plenty still to come.   Love…

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