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There’s something fishy about Dubai Airports new security technology

Airports are finally moving away from Photo ID's and passports and embracing new biometric and facial recognition technologies in order to speed up the flow of people and improve the customer experience, but some are worried about the privacy implications

Key takeaways

  • The aquarium doesn’t just hide the facial recognition tech though, it’s a cunning way to encourage the traveller to look around and there by increase the quality of their face scan.
  • The project is being developed in a partnership with the airline Emirates and DBX plans to install the first of these virtual walkways by the end of summer 2018 at Terminal 3, with other terminals following in phases until 2020.
  • The idea came about when officials were considering how to manage the growing number of passengers passing through Dubai each year, with 124 million expected to pass through all Dubai airports by 2020.
Cite or link to this article

Griffin, M. (2017) 'There’s something fishy about Dubai Airports new security technology', 311 Institute, 25 October. Available at: https://www.311institute.com/theres-something-fishy-about-dubai-airports-new-security-technology/ (Accessed: 1 October 2026).

Hot on the heels of other trials and roll outs by Australia and South China Airlines, Dubai International Airport (DXB) has decided that it too wants to use biometric and facial recognition technology to speed up the airport experience, but as always they’re adding a twist, they’re going to let travellers clear security by letting them walk through a virtual aquarium lined with facial recognition cameras.

According to their announcement the virtual aquarium is shaped like a tunnel, and outfitted with over 80 cameras in all that can scan faces and irises as passengers walk through, and as you’d expect the images inside the tunnel can be changed to show different things, adverts, camels, landscapes, that sort of stuff, and once a traveller reaches the end, they’ll either be cleared with the message “Have a nice trip,” or stopped with a red sign that will alert security.

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قريبا في #دبي.. ممر ذكي لإنهاء إجراءات السفر في المطارات في 10 ثوان فقط #أسبوع_جيتكس_للتقنية #البيان @GDRFADUBAI @GITEXTechWeek pic.twitter.com/c9cGB1OA76

صحيفة البيان (@AlBayanNews) October 9, 2017

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The aquarium doesn’t just hide the facial recognition tech though, it’s a cunning way to encourage the traveller to look around and there by increase the quality of their face scan.

“The fish is a sort of entertainment and something new for the traveller but, at the end of the day, it attracts the vision of the travellers to different corners in the tunnel for the cameras to capture his or her face print,” said Major Gen Obaid Al Hameeri, Deputy Director General of Dubai Residency and Foreign Affairs.

The project is being developed in a partnership with the airline Emirates and DBX plans to install the first of these virtual walkways by the end of summer 2018 at Terminal 3, with other terminals following in phases until 2020.

The idea came about when officials were considering how to manage the growing number of passengers passing through Dubai each year, with 124 million expected to pass through all Dubai airports by 2020.

However, while facial recognition looks like it will one day become the de facto tool at airports to speed up the movement of things and people, for example’s Delta Airlines bag drops, there are an increasing number of people who are worried about the privacy implications, and with China announcing that they can spot not just criminals, but people with criminal intent, from just a photo, new facial recognition systems that can spot guilt, and figure out your "character," and other "pre-crime" systems they might have a point.

That said though, it’s a problem that might not be around for long, because now that we’ve ascertained that people’s brainwaves are have unique fingerprints, and we can pull secrets directly out of their heads, the move from facial recognition systems to brainwave recognition systems might not take as long as it did for us to move away from plain old photo ID's. Happy days.

311 Intelligence

What this means for your organisation

Design can improve accuracy.

Moving images draw travellers' eyes to the cameras for better face scans. Good design makes the technology work better. Apply the same thinking to any identity check.

Volume drives automation.

Rising passenger numbers push airports to replace manual checks. Seamless flows improve the traveller experience. Travel firms should plan for faster, contactless journeys.

Privacy worries are growing.

Hidden cameras and claims of spotting intent alarm many people. Trust depends on clear rules for biometric data. Be open about what you capture and why.

Three questions for your next leadership meeting

  1. How could seamless identity checks change our customer journeys?
  2. Do customers know when we capture their biometric data?
  3. What rules govern how long we keep face and iris scans?

The trends and technologies behind this story

From the 311 Starburst, the 311 Strategic Intelligence Unit’s map of the technologies and trends shaping the next 50 years.

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Analysis by the 311 Strategic Intelligence Unit, from Matthew Griffin’s article and 311 data. First published on Fanatical Futurist.

FAQ

Why does this matter?

Airports are finally moving away from Photo ID's and passports and embracing new biometric and facial recognition technologies in order to speed up the flow of people and improve the customer experience, but some are worried about the privacy implications

Matthew Griffin

About the author

Matthew Griffin Founder, President and Futurist, 311 Institute

Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a "walking encyclopaedia of the future" and a "futurist Polymath."

Read full bio

Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a "walking encyclopaedia of the future" and a "futurist Polymath." 17-time best selling author of the "Codex of the Future" series, Matthew is the Founder, President and Futurist of the 311 Institute, a global Futures and Deep Futures advisory firm working with royal households, world leaders, G7, G20, and G77 governments, NGOs, and multi-national mid and mega cap firms to help them explore, shape, and lead the next 50 years of business and society.

An award-winning YouTube creator with over a million followers, with an unrivalled global reach and impact, Matthew is a highly sought-after international keynote speaker, lecturer, and mentor who collaborates with global leaders through the United Nations Alliance of Civilizations (UNAOC) and United Nations General Assembly (UNGA) to shape pivotal initiatives such as the UN’s AI for Humanity program, the United Nations Conference of the Parties (UN COP), and the World Economic Forum in Davos.

As the former Global Head of Cloud, National Security, and Enterprise Sales for companies including Atos, Dell-EMC, and IBM, Matthew has a proven track record of building multi-billion dollar business units and turning failing divisions into market leaders. His ability to identify, analyse, and communicate the implications of hundreds of emerging technologies and trends is unparalleled, and his insights are trusted by many of the world’s most respected organisations, including ABB, Accenture, Adidas, AON, ARM, BCG, Centrica, Citi, Coca-Cola, Dentons, Deloitte, Dow Jones, EY, Google, KPMG, Lego, Legal & General, LinkedIn, Microsoft, PepsiCo, Qualcomm, RWE, Samsung, Siemens AG and Siemens Energy, T-Mobile, UBS, VISA, Walmart, Workday, Worldpay and many others.

Regularly featured in the global media including the AP, BBC, Bloomberg, CNBC, Discovery, Forbes, Khaleej Times, Telegraph, TIME, ViacomCBS, WIRED, and the WSJ, Matthews mission is to help organisations create a fair and sustainable future whose benefits are shared by everyone irrespective of their ability, background, or circumstances.

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Sources and further reading

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Source: first published by the 311 Institute on 25 October 2017. Cite as: Griffin, M. (2017). There’s something fishy about Dubai Airports new security technology. 311 Institute. https://www.311institute.com/theres-something-fishy-about-dubai-airports-new-security-technology/

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