First of a kind Chinese smart city to put AI in control of meeting citizen’s needs
There is a difference between managing a smart city and being responsible for meeting the needs of that city's residents and now AI is doing both.
Key takeaways
- Increasingly though more governments and people talk about these Smart Cities, such as Saudi Arabia’s $500 Billion megacity Neom, being run by Artificial Intelligence (AI).
- More than 500 smart cities are being built across China, according to the government, to spur growth amidst a global economic downturn.
- Launched in April, the Cloud Valley project envisions a city of about 13 million square foot, equal to some 200 football pitches, where technology allows people to live more comfortably by anticipating their needs.
Cite or link to this article
Griffin, M. (2022) 'First of a kind Chinese smart city to put AI in control of meeting citizen’s needs', 311 Institute, 3 January. Available at: https://www.311institute.com/first-of-a-kind-chinese-smart-city-to-put-ai-in-control-of-meeting-citizens-needs/ (Accessed: 1 October 2026).
When we talk about the future of cities everyone typically agrees they’re smart. And in the metaverse ... Increasingly though more governments and people talk about these Smart Cities, such as Saudi Arabia’s $500 Billion megacity Neom, being run by Artificial Intelligence (AI). And now, taking this one step further, from robots making and delivering coffee to office chairs rearranging themselves after a meeting, a smart city project in China aims to put AI not just “in charge” but to put it in “full control of meeting users needs.”
Needless to say while the two points might not sound that different there’s actually a huge gulf between them. For example, with an AI simply “in control” it could just manage the city’s traffic lights, but an AI that “meets your needs” might know you’re late for work and tweak the traffic light schedules to give you all greens.
This is a simple example, but as you can see it’s a powerful example that shows the delta between the two. Now scale this up to cover every person in a city and every aspect of their lives and not only do you have a data privacy nightmare, with some great upsides, but you’ll also know why a lot of people at the conference raised eyebrows.
Danish architecture firm BIG and Chinese tech company Terminus discussed plans to build an AI-run campus style development in the southwestern Chinese city of Chongqing during an online panel at Web Summit, a global tech conference.
The project named Cloud Valley, plans to use sensors and WiFi connected devices to gather data on everything from weather and pollution to people’s eating habits to automatically meet residents’ needs, said Terminus founder Victor Ai.
“It’s almost coming back to this idea of living in a village where, when you show up, even though it’s the first time you’re there, the bar tender knows your favourite drink,” said BIG founding partner Bjarke Ingels.
“When our environment becomes sensing and sentient ... we can really open up that kind of seamlessness because the AI can recognise people coming. So it can open the door, so they don’t have to look for their key cards.”
Cities around the world are racing to embrace technology in a bid to improve urban life by collecting data to address problems like traffic jams and crime.
More than 500 smart cities are being built across China, according to the government, to spur growth amidst a global economic downturn.
Launched in April, the Cloud Valley project envisions a city of about 13 million square foot, equal to some 200 football pitches, where technology allows people to live more comfortably by anticipating their needs.
“As sunlight hits the houses, bedroom windows adjust their opacity to allow the natural light to wake sleepy residents,” Terminus said on its website, which also highlights tranquil green spaces like rooftop gardens.
“Once the light has filled the room, an AI virtual housekeeper named Titan selects your breakfast, matches your outfit with the weather, and presents a full schedule of your day.”
The city, which includes offices, homes, public spaces and self-driving cars that move around under the ever watchful eye of AI, is due for completion in about three years, according to Terminus. Yet, like other smart cities, its tech-driven approach has raised privacy concerns.
“1984 here we go ... sounds like a surveillance state,” Filipe Monteiro, a virtual attendee of the conference, wrote in the panel’s chat, referring to George Orwell’s dystopian novel where citizens are constantly surveilled by Big Brother.
“Isn’t all of this a little scary?” added Gonzalo Perez Paredes, another conference-goer.
Eva Blum-Dumontet, a senior researcher at British advocacy group Privacy International, said smart cities risked becoming a threat to human rights if companies and governments did not take steps to limit surveillance and ensure inclusivity.
“We need to ask, for instance, how the city will affect people who may not be tech literate,” she told the Thomson Reuters Foundation. “This risk is all the greater when there is not a legal framework limiting the access that governments can obtain over the data collected by private companies.”
What this means for your organisation
From managing to serving.
AI that anticipates each resident's needs goes far beyond running traffic lights. Services become personal and automatic.
Data is the price.
Meeting needs means tracking habits, movements and health. Residents may resist such deep monitoring.
Privacy law will shape design.
Rules on personal data are tightening worldwide. Developers must build consent and limits in from the start.
Three questions for your next leadership meeting
- What resident data would our smart building plans need?
- How would we earn consent for continuous monitoring?
- Which privacy laws apply to our smart city projects?
The trends and technologies behind this story
From the 311 Starburst, the 311 Strategic Intelligence Unit’s map of the technologies and trends shaping the next 50 years.
Analysis by the 311 Strategic Intelligence Unit, from Matthew Griffin’s article and 311 data. First published on Fanatical Futurist.
FAQ
Why does this matter?
There is a difference between managing a smart city and being responsible for meeting the needs of that city's residents and now AI is doing both.

About the author
Matthew Griffin Founder, President and Futurist, 311 Institute
Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a "walking encyclopaedia of the future" and a "futurist Polymath."
Read full bio
Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a "walking encyclopaedia of the future" and a "futurist Polymath." 17-time best selling author of the "Codex of the Future" series, Matthew is the Founder, President and Futurist of the 311 Institute, a global Futures and Deep Futures advisory firm working with royal households, world leaders, G7, G20, and G77 governments, NGOs, and multi-national mid and mega cap firms to help them explore, shape, and lead the next 50 years of business and society.
An award-winning YouTube creator with over a million followers, with an unrivalled global reach and impact, Matthew is a highly sought-after international keynote speaker, lecturer, and mentor who collaborates with global leaders through the United Nations Alliance of Civilizations (UNAOC) and United Nations General Assembly (UNGA) to shape pivotal initiatives such as the UN’s AI for Humanity program, the United Nations Conference of the Parties (UN COP), and the World Economic Forum in Davos.
As the former Global Head of Cloud, National Security, and Enterprise Sales for companies including Atos, Dell-EMC, and IBM, Matthew has a proven track record of building multi-billion dollar business units and turning failing divisions into market leaders. His ability to identify, analyse, and communicate the implications of hundreds of emerging technologies and trends is unparalleled, and his insights are trusted by many of the world’s most respected organisations, including ABB, Accenture, Adidas, AON, ARM, BCG, Centrica, Citi, Coca-Cola, Dentons, Deloitte, Dow Jones, EY, Google, KPMG, Lego, Legal & General, LinkedIn, Microsoft, PepsiCo, Qualcomm, RWE, Samsung, Siemens AG and Siemens Energy, T-Mobile, UBS, VISA, Walmart, Workday, Worldpay and many others.
Regularly featured in the global media including the AP, BBC, Bloomberg, CNBC, Discovery, Forbes, Khaleej Times, Telegraph, TIME, ViacomCBS, WIRED, and the WSJ, Matthews mission is to help organisations create a fair and sustainable future whose benefits are shared by everyone irrespective of their ability, background, or circumstances.
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Sources and further reading
- Product terminusgroup.com
- Privacy International privacyinternational.org
- Thomson Reuters Foundation news.trust.org
Source: first published by the 311 Institute on 3 January 2022. Cite as: Griffin, M. (2022). First of a kind Chinese smart city to put AI in control of meeting citizen’s needs. 311 Institute. https://www.311institute.com/first-of-a-kind-chinese-smart-city-to-put-ai-in-control-of-meeting-citizens-needs/
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