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Amazon trained their delivery bot Scout in the virtual world so it could handle the real one

Training AI software and robots in the virtual world will dramatically accelerate disruption and the world's rate of change.

Key takeaways

  • For the uninitiated, Scout is a watertight, six-wheeled, cooler-sized robot that was developed, built, assembled, and programmed in-house by Amazon engineers.
  • Scout typically sticks to the sidewalk, but if it’s blocked by something untraversable — a group of joggers or cones around a manhole, say — it’ll drive on the street instead.
  • After successive stages of geometry, texture, and mesh optimization and rendering, all of which is performed in the cloud on Amazon Web Services (AWS) instances, the result is a 3D map accurate down to the sub-centimeter.
Cite or link to this article

Griffin, M. (2019) 'Amazon trained their delivery bot Scout in the virtual world so it could handle the real one', 311 Institute, 16 July. Available at: https://www.311institute.com/amazon-trained-their-delivery-bot-scout-in-the-virtual-world-so-it-could-handle-the-real-one/ (Accessed: 1 October 2026).

Amazon, who are already on their way to becoming a fully autonomous retailer, recently took the wraps off of Scout, an autonomous delivery robot that’s now ferrying goods to homes near Seattle, and during a session at the company’s inaugural re:MARS conference the other week Hao Chen, Senior Principal Engineer of Scout, detailed a few of the simulation systems that Amazon have been using to train Scout’s Artificial Intelligence (AI) machine learning algorithms “millions times faster” than they could if they were training them in the real world – something that in the battle of up skilling humans versus machines is a game changer, and a big win for the machines.

The use of these so called simulation engines is a major factor in helping accelerate the rate of technologically driven change that we all see in our world today, which is why I’m writing about it. Because not only are these systems being used to put autonomous vehicles though millions of miles of training a day, they are also being used to train AI’s to world expert levels within just hours, and create the world’s first dextrous robots by, in this case cramming over 800 years of training into just weeks. Furthermore, when these new training methods are combined with physical robots, for example, whose hardware can already be evolved millions of times faster than human anatomy, it’s no wonder why more and more people around the world feel everything’s changing faster than before.

Meet Scout
 

Anyway, back to Scout. For the uninitiated, Scout is a watertight, six-wheeled, cooler-sized robot that was developed, built, assembled, and programmed in-house by Amazon engineers. It’s designed to be robust, with wheels that made of material firm enough to survive the rigors of daily sidewalk driving, and it packs cameras, ultrasonic sensors, and other sensors that enable it to detect and manoeuvre around obstacles in real time.

Scout typically sticks to the sidewalk, but if it’s blocked by something untraversable — a group of joggers or cones around a manhole, say — it’ll drive on the street instead. When it needs to cross the street, it’ll activate blinking lights to ensure cyclists and drivers spot it quickly.

The Scout team is performing testing both in the real world and on a simulated sidewalk they built in the lab, but to train Scouts AI machine learning models that guide IT down suburban streets they architected a pipeline that generates detailed virtual training environments mimicking every real-world neighborhood where Scout operates.

“We’re not doing synthetic training as a synthetic, we’re actually doing training from digital doubles [of environments],” said Chen.

The Scout team collects petabytes of high-resolution imagery, scans from lidar sensors (which bounce light off of objects to measure their relative distances), and GPS location data (when available) and feeds them into a processing pipeline, employing photogrammetry along the way to recover exact positions from surface points. Next, they annotate curb, pothole, sewer drain, road, and driveway elements with color-coded labels, in part with the aid of computer vision tools that automatically identify things like the edges of sidewalks.

After successive stages of geometry, texture, and mesh optimization and rendering, all of which is performed in the cloud on Amazon Web Services (AWS) instances, the result is a 3D map accurate down to the sub-centimeter. It’s fully navigable — camera controls enable engineers to fly over homes or view lawns from street level — and has realistic physics driven by an engine that approximates real-world friction, pressure, and velocity.

“We’ve actually simulated [friction] on [packages to be delivered inside Scout], which gives unnaturally large pressures,” said Chen. “This is important, because if my physics are wrong, then my control dynamics are wrong, and then my power draw assumption is wrong and so on. This is the key takeaway.”

A corpus for an area roughly 1.17 square kilometers in size comprises over 21,000 photos and takes about 400 hours to model on a single computer, or roughly four hours on 50 AWS instances running in parallel. “We can recreate a real environment to almost any fidelity,” said Chen. “Think about the freedom this allows us to achieve.”

All the more impressively, these environments can be streamed to virtually any device — including smartphones, laptops, and tablets — thanks to an extensible, bespoke software development kit. From the client side, the Scout team can orchestrate active learning approaches that fine-tune the navigational models through thousands of simulated deliveries.

Despite the robustness of the framework that Amazon’s developed and the volume of data that’s been collected to date, it’s worth noting that Scout isn’t quite ready for prime time. The company is piloting a small fleet of six Scouts currently, transporting them in a van to which they return after they’ve dropped off a customer’s package. They’re accompanied by assistants who retrieve boxes from the robot and put them on doorsteps.

It’s also worth noting that Amazon is far from the only company vying for a slice of the lucrative autonomous delivery market, which is filled with well-funded startups like Marble, Starship Technologies, Nuro, Robomart, Boxbot, Dispatch, and Robby, to name a few, not to mention FedEx and Postmates.

That’s all to say that it’ll likely be a while before Scout starts making deliveries nationwide (or even in more than a handful of cities), and when it does, it won’t be the only delivery drone on the block.

FAQ

Why does this matter?

Training AI software and robots in the virtual world will dramatically accelerate disruption and the world's rate of change.

Matthew Griffin

About the author

Matthew Griffin Founder, 311 Institute

Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a "walking encyclopaedia of the future" and a "futurist Polymath."

Read full bio

Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a "walking encyclopaedia of the future" and a "futurist Polymath." 15-time best selling author of the "Codex of the Future" series, Matthew is the Founder and Futurist in Chief of the 311 Institute, a global Futures and Deep Futures advisory firm working with royal households, world leaders, G7, G20, and G77 governments, NGOs, and multi-national mid and mega cap firms to help them explore, shape, and lead the next 50 years of business and society.

An award-winning YouTube creator with over a million followers, with an unrivalled global reach and impact, Matthew is a highly sought-after international keynote speaker, lecturer, and mentor who collaborates with global leaders through the United Nations Alliance of Civilizations (UNAOC) and United Nations General Assembly (UNGA) to shape pivotal initiatives such as the UN’s AI for Humanity program, the United Nations Conference of the Parties (UN COP), and the World Economic Forum in Davos.

As the former Global Head of Cloud, National Security, and Enterprise Sales for companies including Atos, Dell-EMC, and IBM, Matthew has a proven track record of building multi-billion dollar business units and turning failing divisions into market leaders. His ability to identify, analyse, and communicate the implications of hundreds of emerging technologies and trends is unparalleled, and his insights are trusted by many of the world’s most respected organisations, including ABB, Accenture, Adidas, AON, ARM, BCG, Centrica, Citi, Coca-Cola, Dentons, Deloitte, Dow Jones, EY, Google, KPMG, Lego, Legal & General, LinkedIn, Microsoft, PepsiCo, Qualcomm, RWE, Samsung, Siemens AG and Siemens Energy, T-Mobile, UBS, VISA, Walmart, Workday, Worldpay and many others.

Regularly featured in the global media including the AP, BBC, Bloomberg, CNBC, Discovery, Forbes, Khaleej Times, Telegraph, TIME, ViacomCBS, WIRED, and the WSJ, Matthews mission is to help organisations create a fair and sustainable future whose benefits are shared by everyone irrespective of their ability, background, or circumstances.

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Sources and further reading

  1. Amazon is testing scout a delivery robot near seattle venturebeat.com
  2. re:MARS conference remars.amazon.com
  3. Tencent joins 10 million investment in robotics delivery startup marble venturebeat.com
  4. Starship technologies launches commercial package delivery service using autonomous robots venturebeat.com
  5. Nuro partners with kroger for autonomous grocery deliveries in the u s venturebeat.com

Source: first published by the 311 Institute on 16 July 2019. Cite as: Griffin, M. (2019). Amazon trained their delivery bot Scout in the virtual world so it could handle the real one. 311 Institute. https://www.311institute.com/amazon-trained-their-delivery-bot-scout-in-the-virtual-world-so-it-could-handle-the-real-one/

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