Computer, Automated Teller, and Office Machine Repairers
Machines can already do 23% of this job's tasks. By 2035 that rises to 54%. The job changes before it disappears.
Share of the work machines can do
Worldwide baseline, 2026 to 2050
Computer, Automated Teller, and Office Machine Repairers in 2026: the short answer
- Today: machines can do 23% of this job's tasks, and AI use is already seen in 11% of them.
- Forecast: machines can do half of its tasks by 2034, and 54% by 2035, according to the 311 Strategic Intelligence Unit.
- Size: 65,600 people do this job in the United States, on a median pay of $47,810 a year.
- Contact with people: it scores 76% for contact with people.
- Also called: ATM Technician (Automated Teller Machine Technician), Computer Repair Technician (Computer Repair Tech), Copier Technician (Copier Tech), Customer Service Engineer.
Updated by the 311 Strategic Intelligence Unit. These are worldwide baseline figures; the Workforce Starburst shows them for your country. Go deeper: How ready am I? or an executive briefing.
How the work changes, task by task
The tasks that take up most of the day, with the share of each that machines can do in 2026 (dark) and 2035 (pink). Worldwide baseline.
| Task | Share of the day | Machines can do | 2026 to 2035 |
|---|---|---|---|
| Travel to customers' stores or offices to service machines or to provide emergency repair service | 19% | 3% to 30% | |
| Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment | 12% | 20% to 60% | |
| Converse with customers to determine details of equipment problems | 7% | 30% to 54% | |
| Reassemble machines after making repairs or replacing parts | 5% | 20% to 60% | |
| Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices | 5% | 3% to 30% | |
| Install and configure new equipment, including operating software or peripheral equipment | 5% | 20% to 60% | |
| Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns | 5% | 3% to 30% | |
| Align, adjust, or calibrate equipment according to specifications | 5% | 20% to 60% |
The skills this job runs on
The skills computer, automated teller, and office machine repairers use most, most used first.
Safer jobs nearby
Jobs with a similar skill shape where machines can do less of the work by 2035.
- Audiovisual Equipment Installers and Repairers45% of tasks by 2035 · US median $52,600
- Electrical and Electronics Installers and Repairers, Transportation Equipment50% of tasks by 2035 · US median $84,890
- Lighting Technicians52% of tasks by 2035 · US median $68,060
- Camera and Photographic Equipment Repairers48% of tasks by 2035 · US median $52,720
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Questions
When will machines do half of the tasks of Computer, Automated Teller, and Office Machine Repairers?
Machines can do half of its tasks by 2034. That is the worldwide baseline from the 311 Workforce Starburst, before adjusting for country.
Will AI take the job of computer, automated teller, and office machine repairers?
Machines can do 23% of the tasks of computer, automated teller, and office machine repairers today and 54% by 2035. The job changes before it disappears: the routine tasks move first.
Sources and citing
Tasks and their share of the day: O*NET 31.0, occupation 49-2011.00 (US Department of Labor, CC BY 4.0). Pay and jobs: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. AI use today: Anthropic Economic Index (CC BY). Scoring and forecast: the 311 Strategic Intelligence Unit; after 2035 the figures extend each trend, with lower confidence. Foresight, not advice.
Cite as: 311 Institute (2026). Computer, Automated Teller, and Office Machine Repairers: the outlook to 2050. 311 Workforce Starburst. https://www.311institute.com/jobs/computer-automated-teller-and-office-machine-repairers/