Trust and safety
Booking Matthew Griffin safely
Scammers sometimes pretend to represent well-known speakers. Here is how to check that a booking request is genuine before you pay anything.
Official channels
How to reach us for real
- Email: enquiries@311institute.com
- Website: 311institute.com
- Invoices: issued only by 311i Limited
- Speaker bureaus: Matthew works with bureaus worldwide. We will confirm any bureau on request.
Red flags
What we will never do
- Ask for payment in cryptocurrency, gift cards or to a personal bank account
- Ask you to pay a deposit to an unfamiliar company or individual
- Contact you from a free email address such as Gmail or Outlook about a booking
- Pressure you to pay immediately to secure a date
Answers
Common questions
How do I know a request to book Matthew Griffin is genuine?
Genuine enquiries come from an @311institute.com email address or an authorised speaker bureau. If you are unsure, email enquiries@311institute.com and we will confirm whether the request is real before you pay anything.
Does 311 Institute ever ask for payment in cryptocurrency or gift cards?
No. 311 Institute never asks for payment in cryptocurrency, gift cards or to a personal bank account. All invoices are issued by 311i Limited.
Can I book Matthew through a speaker bureau?
Yes. Matthew is represented by speaker bureaus around the world. If a bureau you do not recognise contacts you, email enquiries@311institute.com and we will confirm whether they are authorised to represent him.
What should I do if I think I have been contacted by a scammer?
Do not pay or share personal details. Forward the message to enquiries@311institute.com so we can confirm and help you report it.
Not sure about a request?
Forward it to us and we will confirm whether it is genuine.