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US job code 37-1011People-facingMedium change by 2035

First-Line Supervisors of Housekeeping and Janitorial Workers

Machines can already do 21% of this job's tasks. By 2035 that rises to 47%. The job changes before it disappears.

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Share of the work machines can do

Worldwide baseline, 2026 to 2050

100%75%50%25%20262035205021%Half: 2036

First-Line Supervisors of Housekeeping and Janitorial Workers in 2026: the short answer

  • Today: machines can do 21% of this job's tasks, and AI use is already seen in 4% of them.
  • Forecast: machines can do half of its tasks by 2036, and 47% by 2035, according to the 311 Strategic Intelligence Unit.
  • Size: 178,760 people do this job in the United States, on a median pay of $49,100 a year.
  • Contact with people: it scores 71% for contact with people.
  • Also called: Building Services Supervisor, Buildings and Grounds Supervisor, Custodian Supervisor, Environmental Services Supervisor (EVS).

Updated by the 311 Strategic Intelligence Unit. These are worldwide baseline figures; the Workforce Starburst shows them for your country. Go deeper: How ready am I? or an executive briefing.

Machines can do today
21%of the tasks, 2026
By 2035
47%half the tasks by 2036
US median pay
$49,100a year, May 2025
US jobs
179k178,760 people
Contact with people
71%how people-facing
Step 1AnticipateWhat is changing? Free to everyone

How the work changes, task by task

The tasks that take up most of the day, with the share of each that machines can do in 2026 (dark) and 2035 (pink). Worldwide baseline.

TaskShare of the dayMachines can do2026 to 2035
Inspect work performed to ensure that it meets specifications and established standards17%
3% to 30%
Perform or assist with cleaning duties as necessary15%
3% to 30%
Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services5%
10% to 27%
Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner5%
30% to 54%
Instruct staff in work policies and procedures, and the use and maintenance of equipment5%
25% to 50%
Confer with staff to resolve performance and personnel problems, and to discuss company policies5%
28% to 52%
Plan and prepare employee work schedules4%
25% to 50%
Inspect and evaluate the physical condition of facilities to determine the type of work required4%
3% to 30%
Step 2AssessWhy should I care? Free to everyone

The skills this job runs on

The skills first-line supervisors of housekeeping and janitorial workers use most, most used first.

Professionalism and work ethicLeadershipInterpersonal skillsManagementTeaching and trainingPhysical and manualCollaborationMoral intelligence and integritySelf-managementAdaptability and resilienceCommunicationCritical thinking and problem solvingEmotional intelligenceEntrepreneurial mindset

Safer jobs nearby

Jobs with a similar skill shape where machines can do less of the work by 2035.

Step 3ActWhat do I do about it? Free plan and up
What do I do about it

What should you do about it?

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Questions

When will machines do half of the tasks of First-Line Supervisors of Housekeeping and Janitorial Workers?

Machines can do half of its tasks by 2036. That is the worldwide baseline from the 311 Workforce Starburst, before adjusting for country.

Will AI take the job of first-line supervisors of housekeeping and janitorial workers?

Machines can do 21% of the tasks of first-line supervisors of housekeeping and janitorial workers today and 47% by 2035. The job changes before it disappears: the routine tasks move first.

Sources and citing

Tasks and their share of the day: O*NET 31.0, occupation 37-1011.00 (US Department of Labor, CC BY 4.0). Pay and jobs: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. AI use today: Anthropic Economic Index (CC BY). Scoring and forecast: the 311 Strategic Intelligence Unit; after 2035 the figures extend each trend, with lower confidence. Foresight, not advice.

Cite as: 311 Institute (2026). First-Line Supervisors of Housekeeping and Janitorial Workers: the outlook to 2050. 311 Workforce Starburst. https://www.311institute.com/jobs/first-line-supervisors-of-housekeeping-and-janitorial-workers/