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US job code 41-2022People-facingHigh change by 2035

Parts Salespersons

Machines can already do 35% of this job's tasks. By 2035 that rises to 69%. The job changes before it disappears.

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Share of the work machines can do

Worldwide baseline, 2026 to 2050

100%75%50%25%20262035205035%Half: 2031

Parts Salespersons in 2026: the short answer

  • Today: machines can do 35% of this job's tasks, and AI use is already seen in 0% of them.
  • Forecast: machines can do half of its tasks by 2031, and 69% by 2035, according to the 311 Strategic Intelligence Unit.
  • Size: 270,070 people do this job in the United States, on a median pay of $38,630 a year.
  • Contact with people: it scores 88% for contact with people.
  • Also called: Parts Advisor, Parts Consultant, Parts Counter Salesperson, Parts Counterman.

Updated by the 311 Strategic Intelligence Unit. These are worldwide baseline figures; the Workforce Starburst shows them for your country. Go deeper: How ready am I? or an executive briefing.

Machines can do today
35%of the tasks, 2026
By 2035
69%half the tasks by 2031
US median pay
$38,630a year, May 2025
US jobs
270k270,070 people
Contact with people
88%how people-facing
Step 1AnticipateWhat is changing? Free to everyone

How the work changes, task by task

The tasks that take up most of the day, with the share of each that machines can do in 2026 (dark) and 2035 (pink). Worldwide baseline.

TaskShare of the dayMachines can do2026 to 2035
Fill customer orders from stock, and place orders when requested items are out of stock12%
20% to 60%
Receive and fill telephone orders for parts11%
20% to 60%
Locate and label parts, and maintain inventory of stock9%
20% to 60%
Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices9%
55% to 85%
Assist customers, such as responding to customer complaints and updating them about back-ordered parts8%
40% to 68%
Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions8%
55% to 85%
Receive payment or obtain credit authorization7%
65% to 92%
Prepare sales slips or sales contracts5%
70% to 95%
Step 2AssessWhy should I care? Free to everyone

The skills this job runs on

The skills parts salespersons use most, most used first.

Interpersonal skillsPhysical and manualProfessionalism and work ethicManagementOperations and processIT and softwareSelling and negotiationCollaborationCommunicationMoral intelligence and integrityEconomicsFinancial skillsProduction and makingAdaptability and resilienceCritical thinking and problem solvingInterdisciplinary thinking

Safer jobs nearby

Jobs with a similar skill shape where machines can do less of the work by 2035.

Step 3ActWhat do I do about it? Free plan and up
What do I do about it

What should you do about it?

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  • Team plan

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  • Shared workspace

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Questions

When will machines do half of the tasks of Parts Salespersons?

Machines can do half of its tasks by 2031. That is the worldwide baseline from the 311 Workforce Starburst, before adjusting for country.

Will AI take the job of parts salespersons?

Machines can do 35% of the tasks of parts salespersons today and 69% by 2035. The job changes before it disappears: the routine tasks move first.

Sources and citing

Tasks and their share of the day: O*NET 31.0, occupation 41-2022.00 (US Department of Labor, CC BY 4.0). Pay and jobs: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. AI use today: Anthropic Economic Index (CC BY). Scoring and forecast: the 311 Strategic Intelligence Unit; after 2035 the figures extend each trend, with lower confidence. Foresight, not advice.

Cite as: 311 Institute (2026). Parts Salespersons: the outlook to 2050. 311 Workforce Starburst. https://www.311institute.com/jobs/parts-salespersons/