Tax Examiners and Collectors, and Revenue Agents
Machines can already do 46% of this job's tasks. By 2035 that rises to 73%. The job changes before it disappears.
Share of the work machines can do
Worldwide baseline, 2026 to 2050
Tax Examiners and Collectors, and Revenue Agents in 2026: the short answer
- Today: machines can do 46% of this job's tasks, and AI use is already seen in 3% of them.
- Forecast: machines can do half of its tasks by 2028, and 73% by 2035, according to the 311 Strategic Intelligence Unit.
- Size: 56,610 people do this job in the United States, on a median pay of $62,370 a year.
- Contact with people: it scores 76% for contact with people.
- Also called: City Tax Auditor, Collections Specialist, Revenue Agent, Revenue Collector.
Updated by the 311 Strategic Intelligence Unit. These are worldwide baseline figures; the Workforce Starburst shows them for your country. Go deeper: How ready am I? or an executive briefing.
How the work changes, task by task
The tasks that take up most of the day, with the share of each that machines can do in 2026 (dark) and 2035 (pink). Worldwide baseline.
| Task | Share of the day | Machines can do | 2026 to 2035 |
|---|---|---|---|
| Confer with taxpayers or their representatives to discuss the issues, laws, and regulations involved in returns, and to resolve problems with returns | 10% | 40% to 68% | |
| Maintain records for each case, including contacts, telephone numbers, and actions taken | 9% | 70% to 95% | |
| Review filed tax returns to determine whether claimed tax credits and deductions are allowed by law | 9% | 50% to 85% | |
| Check tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly, or that amounts match those on supporting documentation | 8% | 70% to 95% | |
| Contact taxpayers by mail or telephone to address discrepancies and to request supporting documentation | 6% | 20% to 40% | |
| Examine accounting systems and records to determine whether accounting methods used were appropriate and in compliance with statutory provisions | 6% | 50% to 85% | |
| Collect taxes from individuals or businesses according to prescribed laws and regulations | 5% | 50% to 85% | |
| Examine and analyze tax assets and liabilities to determine resolution of delinquent tax problems | 5% | 25% to 50% |
The skills this job runs on
The skills tax examiners and collectors, and revenue agents use most, most used first.
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Questions
When will machines do half of the tasks of Tax Examiners and Collectors, and Revenue Agents?
Machines can do half of its tasks by 2028. That is the worldwide baseline from the 311 Workforce Starburst, before adjusting for country.
Will AI take the job of tax examiners and collectors, and revenue agents?
Machines can do 46% of the tasks of tax examiners and collectors, and revenue agents today and 73% by 2035. The job changes before it disappears: the routine tasks move first.
Sources and citing
Tasks and their share of the day: O*NET 31.0, occupation 13-2081.00 (US Department of Labor, CC BY 4.0). Pay and jobs: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. AI use today: Anthropic Economic Index (CC BY). Scoring and forecast: the 311 Strategic Intelligence Unit; after 2035 the figures extend each trend, with lower confidence. Foresight, not advice.
Cite as: 311 Institute (2026). Tax Examiners and Collectors, and Revenue Agents: the outlook to 2050. 311 Workforce Starburst. https://www.311institute.com/jobs/tax-examiners-and-collectors-and-revenue-agents/