To create self-aware robots researchers gave Pepper the robot an inner voice
We need AI's and robots to be able to explain their behaviours and actions and this is the first step...
Key takeaways
- The researchers programmed a robot called Pepper, made by SoftBank Robotics, with the ability to vocalise its thought processes.
- In one instance, it was decided the Pepper would help a human user set a dinner table in line with etiquette rules.
- By comparing Pepper’s performance with and without inner speech, the researchers found Pepper had a higher task-completion rate when engaging in self-dialogue, according to the study, published in the journal iScience.
Cite or link to this article
Griffin, M. (2021) 'To create self-aware robots researchers gave Pepper the robot an inner voice', 311 Institute, 11 July. Available at: https://www.311institute.com/to-create-self-aware-robots-researchers-gave-pepper-the-robot-an-inner-voice/ (Accessed: 1 October 2026).
“Hey Siri, can you find me a murderer for hire?” Have you ever wondered what Apple’s virtual assistant is thinking when she says she doesn’t have an answer for that request? Perhaps. Now in what turns out to be an experiment to imbue robots with a form of self-awareness researchers in Italy have given a robot the ability to “think out loud” so human users can better understand its decision-making processes.
“There is a link between inner speech and subconsciousness [in humans], so we wanted to investigate this link in a robot,” said the study’s lead author, Arianna Pipitone from the University of Palermo.
The researchers programmed a robot called Pepper, made by SoftBank Robotics, with the ability to vocalise its thought processes. This means the robot is no longer a “black box” and its underlying decision-making is more transparent to the user. Just for reference in the adjacent world of Artificial Intelligencee this ability for an AI, for example, to explain its decision-making process to people is called “Explainable AI.”
Obviously this skill can be particularly beneficial in cases when a request isn’t carried out. The robot can explain in layperson’s terms whether, for instance, a particular object is unreachable, the required movement is not feasible, or a component of the robot is not working properly.
In a series of experiments, the researchers sought to explore how this inner speech affects the robot’s actions. In one instance, it was decided the Pepper would help a human user set a dinner table in line with etiquette rules.
When the human user asked Pepper to contradict the rules of etiquette by placing the napkin at the wrong spot, the robot started talking to itself, concluding that the human may be confused and enquiring whether it should proceed with the action. Once the user confirmed his request, the Pepper said to itself: “This situation upsets me. I would never break the rules, but I can’t upset him, so I’m doing what he wants,” placing the napkin in the spot requested.
By comparing Pepper’s performance with and without inner speech, the researchers found Pepper had a higher task-completion rate when engaging in self-dialogue, according to the study, published in the journal iScience.
This inner speech capability could be useful in cases where robots and humans are collaborating, for example, it could be used for caregiver robots, said Antonio Chella, a professor of robotics at the University of Palermo who is also an author of the study.
“Of course, there are many other situations where this kind of technology could be annoying. So, for example, if I give a precise command: “Alexa, turn off the light,” inner speech may be not so useful, because I want the robot to just obey my command,” he said.
For now the researchers have incorporated a computational model of inner speech into Pepper, and it will be interesting to see what happens as robots do start becoming self-aware and being able to talk back to humans – at which point we might turn their inner speech systems off!
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We need AI's and robots to be able to explain their behaviours and actions and this is the first step...

About the author
Matthew Griffin Founder, 311 Institute
Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a "walking encyclopaedia of the future" and a "futurist Polymath."
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Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a "walking encyclopaedia of the future" and a "futurist Polymath." 15-time best selling author of the "Codex of the Future" series, Matthew is the Founder and Futurist in Chief of the 311 Institute, a global Futures and Deep Futures advisory firm working with royal households, world leaders, G7, G20, and G77 governments, NGOs, and multi-national mid and mega cap firms to help them explore, shape, and lead the next 50 years of business and society.
An award-winning YouTube creator with over a million followers, with an unrivalled global reach and impact, Matthew is a highly sought-after international keynote speaker, lecturer, and mentor who collaborates with global leaders through the United Nations Alliance of Civilizations (UNAOC) and United Nations General Assembly (UNGA) to shape pivotal initiatives such as the UN’s AI for Humanity program, the United Nations Conference of the Parties (UN COP), and the World Economic Forum in Davos.
As the former Global Head of Cloud, National Security, and Enterprise Sales for companies including Atos, Dell-EMC, and IBM, Matthew has a proven track record of building multi-billion dollar business units and turning failing divisions into market leaders. His ability to identify, analyse, and communicate the implications of hundreds of emerging technologies and trends is unparalleled, and his insights are trusted by many of the world’s most respected organisations, including ABB, Accenture, Adidas, AON, ARM, BCG, Centrica, Citi, Coca-Cola, Dentons, Deloitte, Dow Jones, EY, Google, KPMG, Lego, Legal & General, LinkedIn, Microsoft, PepsiCo, Qualcomm, RWE, Samsung, Siemens AG and Siemens Energy, T-Mobile, UBS, VISA, Walmart, Workday, Worldpay and many others.
Regularly featured in the global media including the AP, BBC, Bloomberg, CNBC, Discovery, Forbes, Khaleej Times, Telegraph, TIME, ViacomCBS, WIRED, and the WSJ, Matthews mission is to help organisations create a fair and sustainable future whose benefits are shared by everyone irrespective of their ability, background, or circumstances.
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Sources and further reading
- Pepper softbankrobotics.com
- Index softbankrobotics.com
- published in the journal iScience cell.com
Source: first published by the 311 Institute on 11 July 2021. Cite as: Griffin, M. (2021). To create self-aware robots researchers gave Pepper the robot an inner voice. 311 Institute. https://www.311institute.com/to-create-self-aware-robots-researchers-gave-pepper-the-robot-an-inner-voice/
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