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Create Digital Humans in minutes, Soul Machines unveils Digital DNA platform

Avatars that resemble real people, in their behaviours and speech, are on the rise, and some people are using them to create immortal versions of themselves.

Key takeaways

  • In addition to making lifelike digital faces, Soul Machines uses Artificial Intelligence (AI) neural networks to animate the movement of bodies of digital characters so they’re able to move in ways that mimic human movement.
  • Based in New Zealand, Soul Machines is the brainchild of founder Mark Sagar, whose work in digital graphics for movies like King Kong and Spider-Man 2 won him an Academy Award.
Cite or link to this article

Griffin, M. (2019) 'Create Digital Humans in minutes, Soul Machines unveils Digital DNA platform', 311 Institute, 10 February. Available at: https://www.311institute.com/create-digital-humans-in-minutes-soul-machines-unveils-digital-dna-platform/ (Accessed: 1 October 2026).

Soul Machines, the company behind some of the world’s most human-like digital avatars that are already in service assisting customers of companies including ANZ Bank, Autodesk, Daimler, and Royal Bank of Scotland, as well as moonlighting as digital teachers that's already been used to educate over 250,000 children about renewable energy, has announced that it’s launched its new “Digital DNA Platform” to make the creation of bespoke, life-like avatars even easier.

Soul Machines has already famously produced a number of what it calls “digital humans” such as a life-like digital baby that reacts to people’s emotions like a regular baby would, as well as the customer service and teachers mentioned above. So far each of these avatars has been based on the physical features of a real person, but Digital DNA is designed to do away with this labour intensive step, a development Soul Machines Chief Business Officer Greg Cross said will reduce the amount of time it takes to create them down from months to a matter of mere minutes. And for starters Cross envisions businesses using the platform to create multiple virtual employees who can fit any customer’s specific preference.

“Rather than having a single digital human or a single digital employee as a brand representative, we believe that on an on going basis customers should be able to choose who they want to interact with. Do you want to interact with a male or a female? Do you want to interact with somebody who’s the same age or ethnicity as you? Do you want to interact with a digital human that speaks English or Spanish? So all of these things using our Digital DNA platform become a whole bunch easier going forward,” he said.

In addition to making lifelike digital faces, Soul Machines uses Artificial Intelligence (AI) neural networks to animate the movement of bodies of digital characters so they’re able to move in ways that mimic human movement.

Based in New Zealand, Soul Machines is the brainchild of founder Mark Sagar, whose work in digital graphics for movies like King Kong and Spider-Man 2 won him an Academy Award. And beyond applications in business, Soul Machines is exploring the creation of avatars for celebrities, sports stars, and famous actors and actresses.

Autodesk’s Ava assistant, for example, is based on New Zealand actress Shushila Takao, while the company has also made an avatar based on actress Kate Beckinsale, and other projects in the works include an avatar for a popular musician and an effort to animate a long-dead artist.

“What’s interesting about this artist is we’ll be able to bring somebody back to life in an interactive way that’s been dead for a good number of years, so yeah, there are certainly use cases we imagine, and that’s an example of one were working on,” Cross said.

Avatars for game and entertainment industry clients or allowing people to make their own “digital twin” may also emerge, he said.

So the only question I have left now is, what will you do with your avatar? Maybe, like I discussed in a recent Future of Work keynote I gave to Allen &Overy, a global law firm based out of the UK, you’ll create a digital twin that goes to work for you, and that’s not as far fetched as you might think it is… or how about creating a digital version of yourself that lives on long after you’re gone? Something else that even a couple of Fortune 100 CEO's area already experimenting with so they can advise their companies "from beyond the grave." The possibilities are endless, and also crazy... welcome to the future.

Source: Soul Machines

311 Intelligence

What this means for your organisation

Build time drops from months to minutes.

Until now each digital human was based on the physical features of a real person. Soul Machines says Digital DNA removes that labour intensive step. 311 data puts wide use of digital humans around 2035, with an action rating of Explore, so this is the time to test.

Customers may choose who serves them.

Greg Cross expects businesses to field many virtual employees, split by gender, age, ethnicity and language such as English or Spanish. That sits between two trends: chatbots and voice agents taking more service work, and customers who insist on a real person. Leaders need a clear line on where each one belongs.

Likeness and legacy need clear rules.

Soul Machines has based avatars on named actresses, and is working on one for a long-dead artist and one for a popular musician. Digital twins of staff or executives raise the same questions of consent, ownership and control. Settle these before a pilot, not after it.

Three questions for your next leadership meeting

  1. Which customer interactions would we trust to a digital human, and which need a person?
  2. Who owns and controls the likeness of any person we turn into an avatar?
  3. What would we learn from a small pilot of several digital employees?

The trends and technologies behind this story

From the 311 Starburst, the 311 Strategic Intelligence Unit’s map of the technologies and trends shaping the next 50 years.

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Analysis by the 311 Strategic Intelligence Unit, from Matthew Griffin’s article and 311 data. First published on Fanatical Futurist.

FAQ

Why does this matter?

Avatars that resemble real people, in their behaviours and speech, are on the rise, and some people are using them to create immortal versions of themselves.

Matthew Griffin

About the author

Matthew Griffin Founder, President and Futurist, 311 Institute

Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a "walking encyclopaedia of the future" and a "futurist Polymath."

Read full bio

Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a "walking encyclopaedia of the future" and a "futurist Polymath." 17-time best selling author of the "Codex of the Future" series, Matthew is the Founder, President and Futurist of the 311 Institute, a global Futures and Deep Futures advisory firm working with royal households, world leaders, G7, G20, and G77 governments, NGOs, and multi-national mid and mega cap firms to help them explore, shape, and lead the next 50 years of business and society.

An award-winning YouTube creator with over a million followers, with an unrivalled global reach and impact, Matthew is a highly sought-after international keynote speaker, lecturer, and mentor who collaborates with global leaders through the United Nations Alliance of Civilizations (UNAOC) and United Nations General Assembly (UNGA) to shape pivotal initiatives such as the UN’s AI for Humanity program, the United Nations Conference of the Parties (UN COP), and the World Economic Forum in Davos.

As the former Global Head of Cloud, National Security, and Enterprise Sales for companies including Atos, Dell-EMC, and IBM, Matthew has a proven track record of building multi-billion dollar business units and turning failing divisions into market leaders. His ability to identify, analyse, and communicate the implications of hundreds of emerging technologies and trends is unparalleled, and his insights are trusted by many of the world’s most respected organisations, including ABB, Accenture, Adidas, AON, ARM, BCG, Centrica, Citi, Coca-Cola, Dentons, Deloitte, Dow Jones, EY, Google, KPMG, Lego, Legal & General, LinkedIn, Microsoft, PepsiCo, Qualcomm, RWE, Samsung, Siemens AG and Siemens Energy, T-Mobile, UBS, VISA, Walmart, Workday, Worldpay and many others.

Regularly featured in the global media including the AP, BBC, Bloomberg, CNBC, Discovery, Forbes, Khaleej Times, Telegraph, TIME, ViacomCBS, WIRED, and the WSJ, Matthews mission is to help organisations create a fair and sustainable future whose benefits are shared by everyone irrespective of their ability, background, or circumstances.

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Sources and further reading

  1. avatar based on actress Kate Beckinsale venturebeat.com
  2. Hot off the press soul machines launches digital dna soulmachines.com

Source: first published by the 311 Institute on 10 February 2019. Cite as: Griffin, M. (2019). Create Digital Humans in minutes, Soul Machines unveils Digital DNA platform. 311 Institute. https://www.311institute.com/create-digital-humans-in-minutes-soul-machines-unveils-digital-dna-platform/

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