Brokerage Clerks
Machines can already do 50% of this job's tasks. By 2035 that rises to 76%. Most of the work is changing now.
Share of the work machines can do
Worldwide baseline, 2026 to 2050
Brokerage Clerks in 2026: the short answer
- Today: machines can do 50% of this job's tasks, and AI use is already seen in 17% of them.
- Forecast: machines can already do half of its tasks, and 76% by 2035, according to the 311 Strategic Intelligence Unit.
- Size: 35,940 people do this job in the United States, on a median pay of $65,750 a year.
- Contact with people: it scores 85% for contact with people.
- Also called: Account Administrator, Client Associate, Client Service Associate, Operations Clerk.
Updated by the 311 Strategic Intelligence Unit. These are worldwide baseline figures; the Workforce Starburst shows them for your country. Go deeper: How ready am I? or an executive briefing.
How the work changes, task by task
The tasks that take up most of the day, with the share of each that machines can do in 2026 (dark) and 2035 (pink). Worldwide baseline.
| Task | Share of the day | Machines can do | 2026 to 2035 |
|---|---|---|---|
| Correspond with customers and confer with coworkers to answer inquiries, discuss market fluctuations, or resolve account problems | 20% | 25% to 47% | |
| Document security transactions, such as purchases, sales, conversions, redemptions, or payments, using computers, accounting ledgers, or certificate records | 17% | 83% to 97% | |
| Prepare forms, such as receipts, withdrawal orders, transmittal papers, or transfer confirmations, based on transaction requests from stockholders | 12% | 70% to 95% | |
| Verify ownership and transaction information and dividend distribution instructions to ensure conformance with governmental regulations, using stock records and reports | 9% | 70% to 95% | |
| File, type, or operate standard office machines | 8% | 20% to 60% | |
| Perform clerical tasks, such as answering phones or distributing mail | 8% | 20% to 60% | |
| Compute total holdings, dividends, interest, transfer taxes, brokerage fees, or commissions and allocate appropriate payments to customers | 8% | 50% to 85% | |
| Schedule and coordinate transfer and delivery of security certificates between companies, departments, and customers | 7% | 35% to 60% |
The skills this job runs on
The skills brokerage clerks use most, most used first.
Safer jobs nearby
Jobs with a similar skill shape where machines can do less of the work by 2035.
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- Tellers73% of tasks by 2035 · US median $43,030
- Surveying and Mapping Technicians68% of tasks by 2035 · US median $54,240
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Questions
When will machines do half of the tasks of Brokerage Clerks?
Machines can already do half of its tasks. That is the worldwide baseline from the 311 Workforce Starburst, before adjusting for country.
Will AI take the job of brokerage clerks?
Machines can do 50% of the tasks of brokerage clerks today and 76% by 2035. Most of the routine work moves to machines, and the people in the job move to oversight, judgement and client work.
Sources and citing
Tasks and their share of the day: O*NET 31.0, occupation 43-4011.00 (US Department of Labor, CC BY 4.0). Pay and jobs: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. AI use today: Anthropic Economic Index (CC BY). Scoring and forecast: the 311 Strategic Intelligence Unit; after 2035 the figures extend each trend, with lower confidence. Foresight, not advice.
Cite as: 311 Institute (2026). Brokerage Clerks: the outlook to 2050. 311 Workforce Starburst. https://www.311institute.com/jobs/brokerage-clerks/