Tellers
Machines can already do 36% of this job's tasks. By 2035 that rises to 73%. The job changes before it disappears.
Share of the work machines can do
Worldwide baseline, 2026 to 2050
Tellers in 2026: the short answer
- Today: machines can do 36% of this job's tasks, and AI use is already seen in 2% of them.
- Forecast: machines can do half of its tasks by 2031, and 73% by 2035, according to the 311 Strategic Intelligence Unit.
- Size: 329,480 people do this job in the United States, on a median pay of $43,030 a year.
- Contact with people: it scores 87% for contact with people.
- Also called: Account Representative, Bank Teller, Branch Operations Specialist, Customer Relationship Specialist.
Updated by the 311 Strategic Intelligence Unit. These are worldwide baseline figures; the Workforce Starburst shows them for your country. Go deeper: How ready am I? or an executive briefing.
How the work changes, task by task
The tasks that take up most of the day, with the share of each that machines can do in 2026 (dark) and 2035 (pink). Worldwide baseline.
| Task | Share of the day | Machines can do | 2026 to 2035 |
|---|---|---|---|
| Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips | 15% | 30% to 75% | |
| Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds | 14% | 30% to 75% | |
| Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines | 8% | 30% to 75% | |
| Enter customers' transactions into computers to record transactions and issue computer-generated receipts | 8% | 65% to 92% | |
| Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank | 6% | 30% to 75% | |
| Resolve problems or discrepancies concerning customers' accounts | 6% | 20% to 40% | |
| Answer telephones and assist customers with their questions | 6% | 28% to 50% | |
| Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents | 5% | 70% to 95% |
The skills this job runs on
The skills tellers use most, most used first.
Safer jobs nearby
Jobs with a similar skill shape where machines can do less of the work by 2035.
- Insurance Underwriters68% of tasks by 2035 · US median $81,370
- Gambling and Sports Book Writers and Runners69% of tasks by 2035 · US median $34,980
- Appraisers of Personal and Business Property69% of tasks by 2035
- Gambling Dealers58% of tasks by 2035 · US median $34,320
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Questions
When will machines do half of the tasks of Tellers?
Machines can do half of its tasks by 2031. That is the worldwide baseline from the 311 Workforce Starburst, before adjusting for country.
Will AI take the job of tellers?
Machines can do 36% of the tasks of tellers today and 73% by 2035. The job changes before it disappears: the routine tasks move first.
Sources and citing
Tasks and their share of the day: O*NET 31.0, occupation 43-3071.00 (US Department of Labor, CC BY 4.0). Pay and jobs: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. AI use today: Anthropic Economic Index (CC BY). Scoring and forecast: the 311 Strategic Intelligence Unit; after 2035 the figures extend each trend, with lower confidence. Foresight, not advice.
Cite as: 311 Institute (2026). Tellers: the outlook to 2050. 311 Workforce Starburst. https://www.311institute.com/jobs/tellers/