Insurance Sales Agents
Machines can already do 59% of this job's tasks. By 2035 that rises to 81%. Most of the work is changing now.
Share of the work machines can do
Worldwide baseline, 2026 to 2050
Insurance Sales Agents in 2026: the short answer
- Today: machines can do 59% of this job's tasks, and AI use is already seen in 32% of them.
- Forecast: machines can already do half of its tasks, and 81% by 2035, according to the 311 Strategic Intelligence Unit.
- Size: 479,100 people do this job in the United States, on a median pay of $62,280 a year.
- Contact with people: it scores 88% for contact with people.
- Also called: Insurance Agent, Insurance Broker, Insurance Sales Agent, Sales Agent.
Updated by the 311 Strategic Intelligence Unit. These are worldwide baseline figures; the Workforce Starburst shows them for your country. Go deeper: How ready am I? or an executive briefing.
How the work changes, task by task
The tasks that take up most of the day, with the share of each that machines can do in 2026 (dark) and 2035 (pink). Worldwide baseline.
| Task | Share of the day | Machines can do | 2026 to 2035 |
|---|---|---|---|
| Perform administrative tasks, such as maintaining records and handling policy renewals | 16% | 68% to 94% | |
| Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients | 13% | 83% to 97% | |
| Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, including automobile, fire, life, property, medical and dental insurance, or specialized policies, such as marine, farm/crop, and medical malpractice | 12% | 25% to 50% | |
| Explain features, advantages, and disadvantages of various policies to promote sale of insurance plans | 8% | 40% to 68% | |
| Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage | 8% | 84% to 97% | |
| Customize insurance programs to suit individual customers, often covering a variety of risks | 7% | 81% to 87% | |
| Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries | 6% | 32% to 58% | |
| Confer with clients to obtain and provide information when claims are made on a policy | 6% | 81% to 97% |
The skills this job runs on
The skills insurance sales agents use most, most used first.
Safer jobs nearby
Jobs with a similar skill shape where machines can do less of the work by 2035.
- Sales Managers48% of tasks by 2035 · US median $148,270
- Marketing Managers74% of tasks by 2035 · US median $166,790
- Chief Customer Officers67% of tasks by 2035
- Chief Communications Officers54% of tasks by 2035
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Questions
When will machines do half of the tasks of Insurance Sales Agents?
Machines can already do half of its tasks. That is the worldwide baseline from the 311 Workforce Starburst, before adjusting for country.
Will AI take the job of insurance sales agents?
Machines can do 59% of the tasks of insurance sales agents today and 81% by 2035. Most of the routine work moves to machines, and the people in the job move to oversight, judgement and client work.
Sources and citing
Tasks and their share of the day: O*NET 31.0, occupation 41-3021.00 (US Department of Labor, CC BY 4.0). Pay and jobs: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. AI use today: Anthropic Economic Index (CC BY). Scoring and forecast: the 311 Strategic Intelligence Unit; after 2035 the figures extend each trend, with lower confidence. Foresight, not advice.
Cite as: 311 Institute (2026). Insurance Sales Agents: the outlook to 2050. 311 Workforce Starburst. https://www.311institute.com/jobs/insurance-sales-agents/