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US job code 37-2011High change by 2035

Janitors and Cleaners, Except Maids and Housekeeping Cleaners

Machines can already do 20% of this job's tasks. By 2035 that rises to 58%. The job changes before it disappears.

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Share of the work machines can do

Worldwide baseline, 2026 to 2050

100%75%50%25%20262035205020%Half: 2034

Janitors and Cleaners, Except Maids and Housekeeping Cleaners in 2026: the short answer

  • Today: machines can do 20% of this job's tasks, and AI use is already seen in 0% of them.
  • Forecast: machines can do half of its tasks by 2034, and 58% by 2035, according to the 311 Strategic Intelligence Unit.
  • Size: 2,209,760 people do this job in the United States, on a median pay of $36,840 a year.
  • Contact with people: it scores 58% for contact with people.
  • Also called: Building Custodian, Building Services Technician (Building Services Tech), Building Services Worker, Cleaner.

Updated by the 311 Strategic Intelligence Unit. These are worldwide baseline figures; the Workforce Starburst shows them for your country. Go deeper: How ready am I? or an executive briefing.

Machines can do today
20%of the tasks, 2026
By 2035
58%half the tasks by 2034
US median pay
$36,840a year, May 2025
US jobs
2.2m2,209,760 people
Contact with people
58%how people-facing
Step 1AnticipateWhat is changing? Free to everyone

How the work changes, task by task

The tasks that take up most of the day, with the share of each that machines can do in 2026 (dark) and 2035 (pink). Worldwide baseline.

TaskShare of the dayMachines can do2026 to 2035
Clean building floors by sweeping, mopping, scrubbing, or vacuuming27%
30% to 75%
Service, clean, or supply restrooms17%
3% to 30%
Gather and empty trash15%
20% to 60%
Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees5%
20% to 60%
Dust furniture, walls, machines, or equipment5%
20% to 60%
Clean and polish furniture and fixtures5%
20% to 60%
Monitor building security and safety by performing tasks such as locking doors after operating hours or checking electrical appliance use to ensure that hazards are not created3%
20% to 60%
Move heavy furniture, equipment, or supplies, either manually or with hand trucks3%
20% to 60%
Step 2AssessWhy should I care? Free to everyone

The skills this job runs on

The skills janitors and cleaners, except maids and housekeeping cleaners use most, most used first.

Professionalism and work ethicPhysical and manual

Safer jobs nearby

Jobs with a similar skill shape where machines can do less of the work by 2035.

Step 3ActWhat do I do about it? Free plan and up
What do I do about it

What should you do about it?

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Questions

When will machines do half of the tasks of Janitors and Cleaners, Except Maids and Housekeeping Cleaners?

Machines can do half of its tasks by 2034. That is the worldwide baseline from the 311 Workforce Starburst, before adjusting for country.

Will AI take the job of janitors and cleaners, except maids and housekeeping cleaners?

Machines can do 20% of the tasks of janitors and cleaners, except maids and housekeeping cleaners today and 58% by 2035. The job changes before it disappears: the routine tasks move first.

Sources and citing

Tasks and their share of the day: O*NET 31.0, occupation 37-2011.00 (US Department of Labor, CC BY 4.0). Pay and jobs: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. AI use today: Anthropic Economic Index (CC BY). Scoring and forecast: the 311 Strategic Intelligence Unit; after 2035 the figures extend each trend, with lower confidence. Foresight, not advice.

Cite as: 311 Institute (2026). Janitors and Cleaners, Except Maids and Housekeeping Cleaners: the outlook to 2050. 311 Workforce Starburst. https://www.311institute.com/jobs/janitors-and-cleaners-except-maids-and-housekeeping-cleaners/