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The UK Government creates one government login to rule them all

If you want to surveil, or serve, a society better as a government the best way to do that is to join all your systems together.

Key takeaways

  • The secure one stop shop app, aptly coined One Login for Government, will allow citizens to prove their identity online and access government services and finally give the government a single view of people and their behaviours.
  • The UK government’s flagship project for digitising public services’ is expected to go live in May 2022 and will be fully deployed by 2025.
  • Reports have estimated that implementing One Login may cost the country around $550 million.
Cite or link to this article

Griffin, M. (2022) 'The UK Government creates one government login to rule them all', 311 Institute, 21 April. Available at: https://www.311institute.com/the-uk-government-creates-one-government-login-to-rule-them-all/ (Accessed: 1 October 2026).

As governments everywhere try to find a way to sneak in digital ID’s for their citizens by the back door the UK government has announced that it has selected Deloitte to develop a digital identity mobile application to enable access to public services in the country. The secure one stop shop app, aptly coined One Login for Government, will allow citizens to prove their identity online and access government services and finally give the government a single view of people and their behaviours.

The UK government’s flagship project for digitising public services’ is expected to go live in May 2022 and will be fully deployed by 2025. The One Login project will see a single online account for citizens to access all the public services they are entitled to, from healthcare and benefits to education and housing.

This will include a universal digital identity platform, which will allow people to log in securely to multiple services with one set of credentials. Reports have estimated that implementing One Login may cost the country around $550 million.

The initial project was dubbed GOV.UK Verify, and has been ongoing for almost close to a decade. It has consistently been plagued with technical issues and suffered a lack of support from some government departments.

When it comes to digital identity, there is no one size fits all solution. Different countries have adopted different models, each with its advantages and disadvantages such as China’s Social Credit Scoring System which many see as an example of how single digital ID’s can be used in a dystopian tool to control and influence its businesses and population in line with government ideals and wishes.

The UK Government has been working on developing a UK digital ID for citizens for a few years now. However, there are some challenges that the government faces in terms of implementation as well as blow back from civil rights campaigners and privacy advocates.

One of the challenges is ensuring that the system is secure, user-friendly, and does not put citizens’ privacy at risk. According to a survey by Statista on current attitudes towards online personal data use and privacy carried out in the UK in 2021, more than half of the respondents said they were more concerned about their online privacy than a year ago.

Another challenge is getting people to use the digital ID system, as many people particularly of a certain age are still reluctant. There is the question of how to roll out the system so that most UK citizens adopt it.

According to the 2022 Digital Trust Report by digital Okta, 76% of the British public would be comfortable incorporating their data into a digital ID card. However, 34% of the population don’t trust the government’s digital services — this is due to overcomplicated transactions (21%), data fears (56%), and past issues when using digital services (20%).

Estonia was one of the first countries in Europe to embrace digital identity verification and so far it’s worked well with the country even now having a digital backup of itself in Luxembourg in case they’re invaded like Ukraine.

Citizens of Estonia can access all government services online, including voting, tax returns, and even medical records. The country’s eID is a secure identity authentication system underlying the function of all digital services, including the digital signature. This includes e-health and e-prescription, and Estonia is the first country in the cloud.

FAQ

Why does this matter?

If you want to surveil, or serve, a society better as a government the best way to do that is to join all your systems together.

Matthew Griffin

About the author

Matthew Griffin Founder, 311 Institute

Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a "walking encyclopaedia of the future" and a "futurist Polymath."

Read full bio

Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a "walking encyclopaedia of the future" and a "futurist Polymath." 15-time best selling author of the "Codex of the Future" series, Matthew is the Founder and Futurist in Chief of the 311 Institute, a global Futures and Deep Futures advisory firm working with royal households, world leaders, G7, G20, and G77 governments, NGOs, and multi-national mid and mega cap firms to help them explore, shape, and lead the next 50 years of business and society.

An award-winning YouTube creator with over a million followers, with an unrivalled global reach and impact, Matthew is a highly sought-after international keynote speaker, lecturer, and mentor who collaborates with global leaders through the United Nations Alliance of Civilizations (UNAOC) and United Nations General Assembly (UNGA) to shape pivotal initiatives such as the UN’s AI for Humanity program, the United Nations Conference of the Parties (UN COP), and the World Economic Forum in Davos.

As the former Global Head of Cloud, National Security, and Enterprise Sales for companies including Atos, Dell-EMC, and IBM, Matthew has a proven track record of building multi-billion dollar business units and turning failing divisions into market leaders. His ability to identify, analyse, and communicate the implications of hundreds of emerging technologies and trends is unparalleled, and his insights are trusted by many of the world’s most respected organisations, including ABB, Accenture, Adidas, AON, ARM, BCG, Centrica, Citi, Coca-Cola, Dentons, Deloitte, Dow Jones, EY, Google, KPMG, Lego, Legal & General, LinkedIn, Microsoft, PepsiCo, Qualcomm, RWE, Samsung, Siemens AG and Siemens Energy, T-Mobile, UBS, VISA, Walmart, Workday, Worldpay and many others.

Regularly featured in the global media including the AP, BBC, Bloomberg, CNBC, Discovery, Forbes, Khaleej Times, Telegraph, TIME, ViacomCBS, WIRED, and the WSJ, Matthews mission is to help organisations create a fair and sustainable future whose benefits are shared by everyone irrespective of their ability, background, or circumstances.

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Sources and further reading

  1. Uk plans 550m budget for government digital identity update biometricupdate.com

Source: first published by the 311 Institute on 21 April 2022. Cite as: Griffin, M. (2022). The UK Government creates one government login to rule them all. 311 Institute. https://www.311institute.com/the-uk-government-creates-one-government-login-to-rule-them-all/

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