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Robotics

Amazon’s new humanoid robots get busy helping humans in the warehouse

Some see the day when these humanoid robots take over from human workers, and they probably will, at which point the workers might maintain them instead of working warehouse duty.

Key takeaways

  • Robots will eventually take over the world, Terminator-like ones anyway.
  • The device is first being used to shift empty tote boxes, and the company’s ambitious drive to integrate robotics across its sprawling operation has sparked fears about the effect on its ​workforce of almost 1​.5​ million human​s.
  • The robot, which can walk forwards, backwards and sideways, and can crouch – is 5ft 9in (175cm) tall and weighs 143lb (65kg).
Cite or link to this article

Griffin, M. (2023) 'Amazon’s new humanoid robots get busy helping humans in the warehouse', 311 Institute, 29 October. Available at: https://www.311institute.com/amazons-new-humanoid-robots-get-busy-helping-humans-in-the-warehouse/ (Accessed: 1 October 2026).

Robots will eventually take over the world, Terminator-like ones anyway. But in the meantime their less capable cousins are trying to take over warehouses, and they’re getting better as they surpass human warehouse pickers in speed and accuracy. Now though, moving away from plain old robotic arms and movers Amazon is experimenting with a bona fide  humanoid robot as the technology company increasingly seeks to automate its warehouses and turn them into fully dark warehouses with no staff which they estimate should take under a decade.

It has started testing Digit, a two-legged ​robot that can grasp and lift items, at facilities this week. The device is first being used to shift empty tote boxes, and the company’s ambitious drive to integrate robotics across its sprawling operation has sparked fears about the effect on its ​workforce of almost 1​.5​ million human​s.

Tye Brady, the chief technologist at Amazon Robotics, claimed that although it will render some jobs redundant the deployment of robots would create new jobs in time, such as robot maintenance engineers and so on – which is my addition here not his.

See them in action

In a briefing at a media event at an Amazon facility on the outskirts of Seattle, Brady told reporters that he wants to “eliminate all the menial, the mundane and the repetitive” tasks inside Amazon’s business. He denied this would lead to job cuts, however, claiming that it “does not” mean Amazon will require fewer staff.

Insisting that people are “irreplaceable” in the company’s operation, Brady pushed back at the suggestion it could one day have a fully automated warehouse.

“There’s not any part of me that thinks that would ever be a reality,” he said. “People are so central to the fulfilment process; the ability to think at a higher level, the ability to diagnose problems. We will always need people … I’ve never been around an automated system that works 100% of the time. I don’t think you have as well.”

Digit was developed by Agility Robotics, a startup based in Corvallis, Oregon, and backed by Amazon. The robot, which can walk forwards, backwards and sideways, and can crouch – is 5ft 9in (175cm) tall and weighs 143lb (65kg). It can carry up to 35lb (16kg).

Amazon plans to put Digit to work “in spaces and corners of warehouses in novel ways”, it said in a blogpost. “We believe that there is a big opportunity to scale a mobile manipulator solution, such as Digit, which can work collaboratively with employees.

“Our initial use for this technology will be to help employees with tote recycling, a highly repetitive process of picking up and moving empty totes once inventory has been completely picked out of them.”

Ford, the carmaker, was the first buyer of Digit robots. Agility Robotics got investment from Amazon’s Industrial Innovation Fund last year.

Separately at Wednesday’s event, Amazon announced it was deploying a robotic system called Sequoia at one of its Houston warehouses in an effort to speed up deliveries. The system is designed to help identify and store inventory 75% more quickly, it said, and reduce the processing time of orders by as much as 25%.

Onstage, Brady said: “Collaborative robotics involves people. How can we have people be the stars, the spotlight, the center of the show, when it comes to the jobs that we have to do? When we do our job really, really well, our robotic systems just kind of blend into the background to become ubiquitous. You don’t talk about your dishwasher too much in your kitchen. It’s an amazing robot. It’s such a great robot that I don’t even call it a robot.”

And right there he does have a weird point …

FAQ

Why does this matter?

Some see the day when these humanoid robots take over from human workers, and they probably will, at which point the workers might maintain them instead of working warehouse duty.

Matthew Griffin

About the author

Matthew Griffin Founder, 311 Institute

Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a "walking encyclopaedia of the future" and a "futurist Polymath."

Read full bio

Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a "walking encyclopaedia of the future" and a "futurist Polymath." 15-time best selling author of the "Codex of the Future" series, Matthew is the Founder and Futurist in Chief of the 311 Institute, a global Futures and Deep Futures advisory firm working with royal households, world leaders, G7, G20, and G77 governments, NGOs, and multi-national mid and mega cap firms to help them explore, shape, and lead the next 50 years of business and society.

An award-winning YouTube creator with over a million followers, with an unrivalled global reach and impact, Matthew is a highly sought-after international keynote speaker, lecturer, and mentor who collaborates with global leaders through the United Nations Alliance of Civilizations (UNAOC) and United Nations General Assembly (UNGA) to shape pivotal initiatives such as the UN’s AI for Humanity program, the United Nations Conference of the Parties (UN COP), and the World Economic Forum in Davos.

As the former Global Head of Cloud, National Security, and Enterprise Sales for companies including Atos, Dell-EMC, and IBM, Matthew has a proven track record of building multi-billion dollar business units and turning failing divisions into market leaders. His ability to identify, analyse, and communicate the implications of hundreds of emerging technologies and trends is unparalleled, and his insights are trusted by many of the world’s most respected organisations, including ABB, Accenture, Adidas, AON, ARM, BCG, Centrica, Citi, Coca-Cola, Dentons, Deloitte, Dow Jones, EY, Google, KPMG, Lego, Legal & General, LinkedIn, Microsoft, PepsiCo, Qualcomm, RWE, Samsung, Siemens AG and Siemens Energy, T-Mobile, UBS, VISA, Walmart, Workday, Worldpay and many others.

Regularly featured in the global media including the AP, BBC, Bloomberg, CNBC, Discovery, Forbes, Khaleej Times, Telegraph, TIME, ViacomCBS, WIRED, and the WSJ, Matthews mission is to help organisations create a fair and sustainable future whose benefits are shared by everyone irrespective of their ability, background, or circumstances.

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Source: first published by the 311 Institute on 29 October 2023. Cite as: Griffin, M. (2023). Amazon’s new humanoid robots get busy helping humans in the warehouse. 311 Institute. https://www.311institute.com/amazons-new-humanoid-robots-get-busy-helping-humans-in-the-warehouse/

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