Warehouse robot’s upgrade helps it pick goods at human speed
Robots are now as fast and accurate as human workers when it comes to identifying and picking goods from warehouse bins and shelves, and that's a problem if that's your job
Key takeaways
- Buried deep within a building in Somerville, Massachusetts, a robot arm spends all day, every day picking up random objects, everything from bananas and bars of soap to boxes of tissues and Asprin, from a conveyor belt.
- The company launched the new platform, called RightPick, earlier this month and it’s targeting the clothing, electronics, grocery and pharmaceutical industries.
- Earlier this year the company’s cofounders, Yaro Tenzer and Leif Jentoft, showed off several other prototypes they had developed.
Cite or link to this article
Griffin, M. (2017) 'Warehouse robot’s upgrade helps it pick goods at human speed', 311 Institute, 8 April. Available at: https://www.311institute.com/righthands-new-warehouse-picking-robot-is-as-fast-as-humans/ (Accessed: 1 October 2026).
Buried deep within a building in Somerville, Massachusetts, a robot arm spends all day, every day picking up random objects, everything from bananas and bars of soap to boxes of tissues and Asprin, from a conveyor belt. It’s not as much fun as it sounds… but the aim of the program is to drive a revolution in robotics that will one day, one day soon, help robots replace human pickers who do the same job.
The project, which draws on advances in artificial intelligence (AI), machine vision, robotics and teleoperation, and which also draws on machines ability to collaborate, communicate and learn via new hive mind systems, that even Google and their robots are playing around with, that leverage AI and the cloud, looks set to transform warehouse fulfilment in the coming years.
The new robotic picking platform, which uses a combination of a hybrid gripper and machine learning, was developed by RightHand Robotics, and it can handle a wide variety of objects faster and more reliably than today’s human equivalents.
The company launched the new platform, called RightPick, earlier this month and it’s targeting the clothing, electronics, grocery and pharmaceutical industries.
Earlier this year the company’s cofounders, Yaro Tenzer and Leif Jentoft, showed off several other prototypes they had developed. Besides the conveyor belt scenario, they’re also developing picking systems designed to match that of a company that sends packages of cosmetics tailored to individual customers. The company’s system could pick a customer’s items from several bins attached to a circular carousel. They also showed off a system learning to grasp a particular object by trying, over and over again, to move items piled up in one bin to another bin.
Picking different types of objects piled into a bin may sound simple, but it remains a huge challenge for robots, especially if the objects are unfamiliar. Humans are able to guess how an occluded object looks and feels, and we apply years of grasping experience to the task.
Fulfilment centers typically handle a range of products and up until now that’s made them hard to automate. Even automation behemoth Amazon, for example, has only been able to automate a relatively small part of its warehouse operations so far.
RightHand’s system grabs objects using a fingered hand that has a suction cup at its center that has a camera embedded within it to help it figure out which fingers to use and how to grasp the item, and over time, thanks to machine learning it’s learning and getting better all the time. Furthermore, the skills learned by one robot can be fed back and shared with all of the other robots on the network via the hive mind.
If the system does encounter a problem it can’t solve though then RightHand’s engineers can log into the system remotely to solve problems, or to help a company train the robot to pick a new object.
While it’s difficult to gauge the reliability and speed of such a system, or to tell how it might deal with any number of awkward new objects, so far it’s shown itself more than capable of picking up the common objects you might find in a grocery store about as fast as a person could.
Ken Goldberg, a professor at University of California Berkeley (UCB) and an expert on robot vision, manipulation, and learning, says it remains very difficult for robots to rummage for items in a cluttered bin. He says he is impressed by the hybrid gripper and adds that applying machine learning via the cloud, so that every robot deployed by the company gets smarter over time, makes a lot of sense.
“This is a clever mechanism,” Goldberg says, “these guys are smart.”
At the start of this month, RightHand received $8 million in Series A funding, and the company’s early investors include Playground Global, a Palo Alto incubator and venture fund created by Andy Rubin, who led the creation of Google’s Android smartphone operating system and who later managed the company’s foray into robotics with the acquisition of a number of startups working on various robot technologies.
Over the past year or so, the company has been working with a number of large logistics companies and retailers to prove the reliability of its system.
“When we saw the tech and the progress they’ve made on the business side, we got really excited,” says Mark Valdez, a partner at Playground Global, “there’s an opportunity to build a virtuous cycle and a network effect for some of these software defined hardware products.”
Besides Amazon, many other companies are trying to develop robots capable of grasping a range of objects from a disordered pile.
“This is a major frontier for robotics right now,” says Goldberg of UCB.
As we’ve seen many times before it’s inevitable that this frontier will be conquered, and as for what that means for the tens of millions of pickers and warehouse staff who’ll suddenly find themselves having to compete with these automaton’s well, you know how that ends…
What this means for your organisation
The hardest warehouse task is falling.
Picking mixed items from bins defeated robots for years, even at Amazon. RightPick claims human speed with fewer errors across many product types. Fulfilment operators should rerun their automation business cases.
Shared learning speeds every robot.
The system learns by trying grasps again and again, and robots can share what they learn through the cloud. Each new site makes the whole fleet better. Choose platforms that improve over time rather than fixed machines.
Picker jobs will change first.
Human pickers do this exact work today. Job automation will hit these roles before most others in logistics. Plan retraining for supervision, maintenance and exception handling now.
Three questions for your next leadership meeting
- How would human-speed picking robots change our warehouse economics?
- Which roles in our sites face automation in the next few years?
- Do our automation partners learn and improve across sites?
The trends and technologies behind this story
From the 311 Starburst, the 311 Strategic Intelligence Unit’s map of the technologies and trends shaping the next 50 years.
Analysis by the 311 Strategic Intelligence Unit, from Matthew Griffin’s article and 311 data. First published on Fanatical Futurist.
FAQ
Why does this matter?
Robots are now as fast and accurate as human workers when it comes to identifying and picking goods from warehouse bins and shelves, and that's a problem if that's your job

About the author
Matthew Griffin Founder, President and Futurist, 311 Institute
Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a "walking encyclopaedia of the future" and a "futurist Polymath."
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Matthew Griffin is a multi-award winning Futurist and expert in Disruption and Innovation, Geopolitics, Leadership, and Technology, who NASA have described as a "walking encyclopaedia of the future" and a "futurist Polymath." 17-time best selling author of the "Codex of the Future" series, Matthew is the Founder, President and Futurist of the 311 Institute, a global Futures and Deep Futures advisory firm working with royal households, world leaders, G7, G20, and G77 governments, NGOs, and multi-national mid and mega cap firms to help them explore, shape, and lead the next 50 years of business and society.
An award-winning YouTube creator with over a million followers, with an unrivalled global reach and impact, Matthew is a highly sought-after international keynote speaker, lecturer, and mentor who collaborates with global leaders through the United Nations Alliance of Civilizations (UNAOC) and United Nations General Assembly (UNGA) to shape pivotal initiatives such as the UN’s AI for Humanity program, the United Nations Conference of the Parties (UN COP), and the World Economic Forum in Davos.
As the former Global Head of Cloud, National Security, and Enterprise Sales for companies including Atos, Dell-EMC, and IBM, Matthew has a proven track record of building multi-billion dollar business units and turning failing divisions into market leaders. His ability to identify, analyse, and communicate the implications of hundreds of emerging technologies and trends is unparalleled, and his insights are trusted by many of the world’s most respected organisations, including ABB, Accenture, Adidas, AON, ARM, BCG, Centrica, Citi, Coca-Cola, Dentons, Deloitte, Dow Jones, EY, Google, KPMG, Lego, Legal & General, LinkedIn, Microsoft, PepsiCo, Qualcomm, RWE, Samsung, Siemens AG and Siemens Energy, T-Mobile, UBS, VISA, Walmart, Workday, Worldpay and many others.
Regularly featured in the global media including the AP, BBC, Bloomberg, CNBC, Discovery, Forbes, Khaleej Times, Telegraph, TIME, ViacomCBS, WIRED, and the WSJ, Matthews mission is to help organisations create a fair and sustainable future whose benefits are shared by everyone irrespective of their ability, background, or circumstances.
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Sources and further reading
- RightHand Robotics righthandrobotics.com
- Playground Global playground.global
Source: first published by the 311 Institute on 8 April 2017. Cite as: Griffin, M. (2017). Warehouse robot’s upgrade helps it pick goods at human speed. 311 Institute. https://www.311institute.com/righthands-new-warehouse-picking-robot-is-as-fast-as-humans/
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