Social and Community Service Managers
Machines can already do 33% of this job's tasks. By 2035 that rises to 54%. The job changes before it disappears.
Share of the work machines can do
Worldwide baseline, 2026 to 2050
Social and Community Service Managers in 2026: the short answer
- Today: machines can do 33% of this job's tasks, and AI use is already seen in 18% of them.
- Forecast: machines can do half of its tasks by 2033, and 54% by 2035, according to the 311 Strategic Intelligence Unit.
- Size: 209,330 people do this job in the United States, on a median pay of $80,390 a year.
- Contact with people: it scores 77% for contact with people.
- Also called: Adoption Services Manager, Child Welfare Services Director, Children's Service Supervisor, Clinical Services Director.
Updated by the 311 Strategic Intelligence Unit. These are worldwide baseline figures; the Workforce Starburst shows them for your country. Go deeper: How ready am I? or an executive briefing.
How the work changes, task by task
The tasks that take up most of the day, with the share of each that machines can do in 2026 (dark) and 2035 (pink). Worldwide baseline.
| Task | Share of the day | Machines can do | 2026 to 2035 |
|---|---|---|---|
| Direct activities of professional and technical staff members and volunteers | 15% | 10% to 27% | |
| Prepare and maintain records and reports, such as budgets, personnel records, or training manuals | 11% | 73% to 95% | |
| Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management | 8% | 15% to 36% | |
| Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints | 8% | 38% to 65% | |
| Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated | 8% | 10% to 27% | |
| Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively | 7% | 77% to 97% | |
| Plan and administer budgets for programs, equipment, and support services | 7% | 10% to 27% | |
| Direct fundraising activities and the preparation of public relations materials | 6% | 25% to 50% |
The skills this job runs on
The skills social and community service managers use most, most used first.
Safer jobs nearby
Jobs with a similar skill shape where machines can do less of the work by 2035.
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Questions
When will machines do half of the tasks of Social and Community Service Managers?
Machines can do half of its tasks by 2033. That is the worldwide baseline from the 311 Workforce Starburst, before adjusting for country.
Will AI take the job of social and community service managers?
Machines can do 33% of the tasks of social and community service managers today and 54% by 2035. The job changes before it disappears: the routine tasks move first.
Sources and citing
Tasks and their share of the day: O*NET 31.0, occupation 11-9151.00 (US Department of Labor, CC BY 4.0). Pay and jobs: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. AI use today: Anthropic Economic Index (CC BY). Scoring and forecast: the 311 Strategic Intelligence Unit; after 2035 the figures extend each trend, with lower confidence. Foresight, not advice.
Cite as: 311 Institute (2026). Social and Community Service Managers: the outlook to 2050. 311 Workforce Starburst. https://www.311institute.com/jobs/social-and-community-service-managers/