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US job code 11-9179.02People-facingHigh change by 2035

Spa Managers

Machines can already do 50% of this job's tasks. By 2035 that rises to 72%. Most of the work is changing now.

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Share of the work machines can do

Worldwide baseline, 2026 to 2050

100%75%50%25%20262035205050%

Spa Managers in 2026: the short answer

  • Today: machines can do 50% of this job's tasks, and AI use is already seen in 12% of them.
  • Forecast: machines can already do half of its tasks, and 72% by 2035, according to the 311 Strategic Intelligence Unit.
  • Size: 10,450 people do this job in the United States, on a median pay of $69,770 a year.
  • Contact with people: it scores 87% for contact with people.
  • Also called: Guest Experience Director, Massage Department Manager, Spa Director, Spa Operation Manager.

Updated by the 311 Strategic Intelligence Unit. These are worldwide baseline figures; the Workforce Starburst shows them for your country. Go deeper: How ready am I? or an executive briefing.

Machines can do today
50%of the tasks, 2026
By 2035
72%of the tasks
US median pay
$69,770a year, May 2025
US jobs
10k10,450 people
Contact with people
87%how people-facing
Step 1AnticipateWhat is changing? Free to everyone

How the work changes, task by task

The tasks that take up most of the day, with the share of each that machines can do in 2026 (dark) and 2035 (pink). Worldwide baseline.

TaskShare of the dayMachines can do2026 to 2035
Respond to customer inquiries or complaints12%
84% to 87%
Plan or direct spa services and programs8%
79% to 97%
Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements7%
70% to 95%
Schedule guest appointments7%
71% to 91%
Sell products, services, or memberships7%
25% to 50%
Monitor operations to ensure compliance with applicable health, safety, or hygiene standards6%
3% to 30%
Develop or implement marketing strategies6%
74% to 94%
Coordinate facility schedules to maximize usage and efficiency5%
60% to 90%
Step 2AssessWhy should I care? Free to everyone

The skills this job runs on

The skills spa managers use most, most used first.

Interpersonal skillsLeadershipProfessionalism and work ethicManagementTeaching and trainingSelling and negotiationCollaborationCommunicationAnalysis and dataOperations and processFinancial skillsAdaptability and resilienceLearning aptitude and mindsetCritical thinking and problem solvingEmotional intelligenceEntrepreneurial mindsetInterdisciplinary thinkingMoral intelligence and integritySelf-management

Safer jobs nearby

Jobs with a similar skill shape where machines can do less of the work by 2035.

Step 3ActWhat do I do about it? Free plan and up
What do I do about it

What should you do about it?

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Questions

When will machines do half of the tasks of Spa Managers?

Machines can already do half of its tasks. That is the worldwide baseline from the 311 Workforce Starburst, before adjusting for country.

Will AI take the job of spa managers?

Machines can do 50% of the tasks of spa managers today and 72% by 2035. The job changes before it disappears: the routine tasks move first.

Sources and citing

Tasks and their share of the day: O*NET 31.0, occupation 11-9179.02 (US Department of Labor, CC BY 4.0). Pay and jobs: US Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. AI use today: Anthropic Economic Index (CC BY). Scoring and forecast: the 311 Strategic Intelligence Unit; after 2035 the figures extend each trend, with lower confidence. Foresight, not advice.

Cite as: 311 Institute (2026). Spa Managers: the outlook to 2050. 311 Workforce Starburst. https://www.311institute.com/jobs/spa-managers/